レビュー (9,523)

総合評価
4.9
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2021年11月10日

I was very optimistic to use their service ...i googled a lot of reviews on trustpilot too ...people lost thousands of dollars near 50K orders burned in the flame ...i read shopify reviews to confirm such ..dont read the 5 stars ...they will destroy your business

DIVA MALL - Be Your Self !
アラブ首長国連邦
アプリの使用期間:5日
CJDropshippingが返信しました 2021年11月11日

Thanks for your feedback. You can place a sample order to test the product quality and shipping time. With any problems, you can also write an email to support@cjdropshipping.com or contact our online support for help. Chatroom: https://chat.cjdropshipping.com/?autoArtificial=1#/newChat We'd love to help you with your business.

2023年7月11日

SCAM

no customer support
products dont ship
site doesnt work
its just a replicated alibaba page run by scammers

Now Alchemy
アメリカ合衆国
アプリの使用期間:5日
CJDropshippingが返信しました 2023年7月13日

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

2023年11月8日

Very fast shipping and amazing Personal Agent. My agent Ely really helped me!

ワンダフルワールドドック
日本
アプリの使用期間:約3時間
編集日:2023年7月25日

I recently had a disappointing experience with CJDropshipping's customer support. I had an issue with tracking a package I purchased four days ago and reached out to their support team for assistance. Unfortunately, my concerns were not addressed adequately.

A representative named Cheria was unresponsive and did not provide the help I needed. This lack of communication and support has left me feeling frustrated and ignored.

Furthermore, the inability to track my package after several days has left me feeling scammed by CJDropshipping. This is not a feeling any customer should have when dealing with a business.

I expected a higher level of service from CJDropshipping and am disappointed with the lack of transparency and support. It's important for businesses to respect and value their customers, and I feel this was not the case in my interaction with CJDropshipping.

I hope this feedback will lead to improvements in their customer service. Until then, I would caution others about this potential issue.

AiryArtifacts
ドイツ
アプリの使用期間:4日
CJDropshippingが返信しました 2023年7月26日

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

2020年12月18日

Really great app, I use it for a lot of my products. Sylvia Wang and Susan Zhou from their support team have been very helpful. 10/10 would recommend to everyone.

Daily Fountain Pen
オーストラリア
アプリの使用期間:約2時間
CJDropshippingが返信しました 2020年12月20日

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

2020年10月30日

They are getting worse. They are increasing the shipping rate while delaying orders. Delayed shipment is understood during a pandemic, but increasing the shipping rate at the same time is the worst experience.

GLOBAL BREEZY
フィリピン
アプリの使用期間:2日
CJDropshippingが返信しました 2020年11月4日

Dear user, we're sorry for the bad experience. We have contacted your agent about the problem and we'll try our best to solve your questions. Thanks for your understanding and have a nice day.

編集日:2020年1月7日

I look forward to seeing how well CJdropshipping works. I am switching over from Oberlo. My agent is amazing and I cant wait to work more with them.

Circuit-Pop
アメリカ合衆国
アプリの使用期間:2日
2021年9月16日

super helpful and supportive and responsive agent keep up the good work.
i recommend this app for anyone

andikolshay
アメリカ合衆国
アプリの使用期間:約2時間
CJDropshippingが返信しました 2021年9月16日

Thank you for your feedback! your approval is our motivation.

2023年11月3日

Tab Zhao is an exceptional sales agent who went above and beyond to help me find products. Their dedication to customer satisfaction are truly outstanding. I highly recommend Tab .

Brave-Buy
チェコ
アプリの使用期間:約1時間
編集日:2022年9月20日

It's so useless trash, I hate this customer service, it's 0 impact, don't waste your time for it, every product you must adding one by one, I GOT 1000+ products in my shop, how they think it's gonna happen i add all of these products one by one? I'm pretty sad because I can't give them 0 stars, 1 star is minimal. But if i can i give them -1000 stars. UPD. They call me in the morning ask me to give them one more chance, I SPEND MY WHOLE WORKING DAY TO START TO WORK WITH THEM. But nothing. IT's 100% broken web site, nothing is working there, costumer service is stupid as a fk monkeys, If they are can't make them web site working, HOW can i let them take care of my products and shipping? It's a fk joke

XinXiu Store
中国
アプリの使用期間:1日
CJDropshippingが返信しました 2022年9月19日

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.