CJdropshipping: Much Faster

I would NOT recommend CJ Dropshipping. Their inventory management is a complete disaster—products are constantly out of stock, yet their website never reflects it. I always have to inquire if items are actually available instead of them simply updating their inventory. It’s a huge waste of time and incredibly frustrating.

Customer service is just as bad—slow to respond and not very helpful. When they finally do reply, they give vague answers and no real solutions. They never seem to improve their system, leaving sellers stuck with constant stock issues.

And don’t even get me started on sample shipping—it takes way too long! If you're trying to test products before selling, expect major delays. Overall, CJ Dropshipping is unreliable, inefficient, and more trouble than it's worth. Look elsewhere if you want a smooth and stress-free dropshipping experience!

Very bad experience. Their website description of the features is incredibly attractive. But when it comes to action, they can do almost nothing from what they offer. Terrible customer support. They communicate with customers not one by one, but with everyone at the same time, so as soon as they switch to you, you have to explain the problem again. Unbearably long. I tried for five days to get an answer to simple questions from the support service. I wrote emails, wrote in the chat, but I only received general answers. They answered my question for a week whether they could remove the tags from 100 T-shirts. The answer was: Do you already have them? And then silence again for several days.

Terrible customer service, and they never actually ship orders. I waited for my order to be shipped, but it remained pending until I contacted them—only to find out the product was out of stock. That’s when I realized they weren’t reliable, so I removed all their products from my store. Awful company. Always look into why a company has bad reviews rather than just the 5-star ones. Total scam.

"Much more trouble". I'm having issue over issue with them. Products have inventory on their page but when there is an order, it's out of stock?? After an order they ask me to pay another large amount for "adjustment", ruining the product margin. It's pointless.

If you plan to use CJ to dropship on Tik Tok Shop, DON'T! After spending thousands of dollars on failed orders to my customers. Between bad quality items and packages not delivered or delivered too late, I have lost hundreds of dollars due to Tik Tok Shop policies and all thanks to CJ Dropshipping. I decided to contact support for reimbursement of lost orders and orders that did not ship within the delivery time described. I paid high shipping costs to get my packages delivered to customers within 6-11 business days and orders were being delivered 13-14 business days (19-20 days total) past said shipping times resulting in me losing hundreds of dollars because customers cancelled orders after waiting for so long. And terrible customer services for packages that were not delivered CJ has blocked my account after me disputing with Paypal for them not reimbursing me for my loss. I also had a dispute with CJ that was not completed from a previous order because they kept stretching it out for weeks while I waited for my refund. They blocked my account before giving me a refund for the package that was not delivered. I spent over $70 for it to be shipped and provided them the documentation they requested. They are extremely unprofessional, and everyone should know the risks they are taking when working with this company. I will never recommend, not even to my worst enemy.

their service its awful so many of m,y costumers ordered from me and I had to send their money back because they couldn't fulfill my orders like literally I could show pages of nothing but costumers that I had to send back because their skU'S had changed or they didn't even have the product ! I'm willing too give out another shut maybe their system changed but I didn't have a good experience with cj drop-shipping for now imma give one star if proved otherwise then ill change it

Stay away from CJ.

All the 5 star reviews are from new people who CJ's agents prompt into leaving a review right after they answer one question.

Their customer service is very poor - terrible communication skills, they'll forget/not do things you've asked for, very poor English, and a whole heap of problems.

Shipping - Shipping times & processing times are HORRIBLE. I've had so many orders with processing times taking anywhere between 5-13 days (this is on top of shipping) and they'll just say "im sorry for the delay".

Shipping prices are well above market rate, switching to a private supplier after how terrible they are.

If you actually value good shipping times, customer service, quality pricing, and want to have a good experience for your customers do NOT use CJ.

They also don't answer their support email, already tried to get in touch.

WIlla Chen is actually supports sellers. Very disappointing working with CJ. I put effort and they are asking me for similar items not same shows in ad.

So disappointed with this

Good range of products but for all the test orders we did - not a single one get shipped and had to cancel to get a refund

Much slower. 20 DAYS! Most of the orders still not shipped, and they can't say a reason. This might be fatal for my store. They work ok only if you keep stock for 1-5 SKU no more. They have no brains to process more complex tasks