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It was the first order on my Shopify store that I was trying to fulfill through CJ. I was lucky that my online agent was Arlene Nong, who was able to resolve the issue in no time. On the other hand, CJ appointed Chandy Chen as my personal agent, and she also has excellent skills and helped me efficiently through my other orders.
Both have excellent communication skills and are fully knowledgeable, not only in CJ but also in Shopify settings also. With their patience and help I was able to fulfill the first couple of orders. My settings through Shopify and CJ were not proper and the orders couldn't be fulfilled. So both guided me through both platforms and got all issues sorted!
Very good customer service, respond quickly and always looking for a way to help you with your questions and your doubts, I want to thank "Jolie" for helping me with a problem in my store, and also for helping me with a management for my new brand of clothes
Corry! Corry! Corry! Best customer service in the world! She helped me since the launch of my store, and whenever I needed help and having concerns, she solve them right away and explained it in every detail. I once having problems with the sku bundles but she still manage to find the best solutions ever even though the technical team seems not finding a solution for it, but she manage to find the new supplier with the same product I need as soon as she can. So really great effort! Corry! Love your help. Very easy to work with and great communication skills, she is also very kind and friendly. Best of the best customer service!
Hi I'm Ayomide, I got helped by Daniel today. He was very helpful and the information he told me helped me with many things I didnt know 100% on point... 5 stars for the top.
Great support from Dolly. Always available for more info and contacts the suppliers very fast !!
CJ dropshipping is great! They have a wide range of products to choose from. It’s easy to upload them to my store and their communication and customer service skills are incredible really like my helper Zoey and I would definitely use CJ if you’re thinking about it.
Connie , really it was amazing moments to get the infomration from your side, really you have been done the great efforts of work and great time to be with you , I apperciated to be with you always for any question in furture for sure. Thanks a lots
Pauling provided excellent support. She is patient and competent.
CJ Dropshipping app has worked flawlessly since I began using it for my store. It’s quick and convenient, as well as user friendly. When I did have questions, my agent Chad Wen and the team have been wonderful. They provide quick service with detailed information to guide me. Very impressed and I will continue to use this app & CJ Dropshipping for my business needs!
Sita Cui is been great support. I am just starting with CJ I hope that they will not change with time.