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Absolutely perfect customer service, 10/10 would recommend.
Much love to April Wang, who has made it possible to be successful here. She explained everything about shipping and duties within just 2 mins of asking her !
She helped me customize my product to my needs, absolutely effortlessly.
Very very happy with my private agent, Steph Zhu, who I have been in frequent communication with! Steph has been great help with assisting me in sourcing my products and helping me get the best rates. I believe CJ sets the industry standard for B2C. I have been working with Steph and using this platform for over 4 months now and def recommend this so far over competitors like DSers/AutoDS/Zendrop
customer service provided by Arlene was the best. got the service and respond in seconds! couldent be better!
I'm a novice with CJ and Kribee Huang did an excellent job in walking me through an issue with my first drop shipping order. Thank you so much for your patience and understanding.
Working with Bruce Lin as my agent at CJ has been an absolute pleasure. His dedication and professionalism have truly made a difference in my dropshipping journey. Bruce is incredibly knowledgeable about the platform and has provided invaluable support every step of the way. He's always quick to respond to any questions or concerns, and his proactive approach has helped me optimize my business for success. I highly recommend Bruce Lin and CJ to anyone looking to take their dropshipping business to the next level.
Cj is great dropshipping platform it’s easy to use very intuitive and offers very fast shipping. But the best thing about Cj is the customer service my agent Celia speaks perfect English responds within seconds and is always ready to help me with any issue or problem that I’m facing.
10/10 dropshipping service
Great customer support. Sulee Li is always available and has solutions for our problems. Would absolutely recommend it.
Chandy Chen from Cj dropshipping have given me a very polite and professional response to my doubts really recommend to working forward with them.
I’m been using CJ Dropshipping from the beginning of my store. It is a very broad product based platform, which is very helpful, and even if the product you’re searching for is not on the platform you can still post a sourcing request. As I encounter problem, the customer service were very friendly and very effective on the time of replying my message and helping my issue, which makes it so much easier for store owner. I’ve been assign to this wonderful agent name Raymond, which based in China. Raymond is very friendly and helpful in the sense that even after he gave me the solution for that particular issue, Raymond went on further to provide more solutions for me the next day, which is an amazing effort from Raymond. I hope the relationship between my store and CJ Dropshipping stays strong, and bringing my store to the next step.
I have had the pleasure with using CJ dropshipping as a newbie and must say it has been a very pleasurable experience. Rebecca Lin from consultations helped me step by step to process my first order and was very patient and helpful. Definitely a wonderful platform to use with Shopify.