Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 96% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
20 november 2023

always such great customer service!

CozyComfy
Verenigde Staten
6 maanden gebruiken de app
30 december 2023

Nancy really got my questions answered quickly and efficiently.

Glamarius
Verenigd Koninkrijk
2 dagen gebruiken de app
17 september 2023

Really Satisfied with the service you'll get with Cj. Fast delivery, valid tracking number and a personal Assistant you can reach out to all the time. In my case Kris helps me with all the questions I have and reaches out to me if there are any troubles with the backend. They even help you source the products pretty quickly. Great Service! Highly Recommend.

DriftCraft
Duitsland
4 maanden gebruiken de app
5 oktober 2023

Eugenia Deng thank you so much for quick reply and your patience and your corporate. best ever
I can 100% recommend it. my agent Eugenia Deng , is amazing. She has significantly helped my business and is always available to answer any questions, responding very quickly

MUSA MART
Verenigd Koninkrijk
7 maanden gebruiken de app
7 oktober 2023

Very user friendly platform, works fast and intuitive with a plus, top customer support agents, like Sini Liu, always ready to explane, help and improve!

sweetdeals
Italië
4 maanden gebruiken de app
15 juli 2023

I am a new user, so far I have made a few orders. All seems well so far. Shipping is a bit expensive. My agent is yumi Mo and for now we have a good cooperation. I will update again once I have more information and orders.

ATTIRELO
Verenigde Staten
6 maanden gebruiken de app
Bewerkt 16 januari 2024

Bin Han, is super fast and helpfull, we get's the best deals for my customized cups. His service is outstanding! We love working with him, never cups up and is very determend in finding great products and good prices for our shop! His tecnical support is outstanding, guides me threw all steps, including screenshot's to make it easy for a non technical person!...THANKS

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We are a start-up dropshipping company, CJ dropshipping and my personal agent Bin Han, are doing their utmost to help us! they went above and beyond, with everything we needed and more! THANKS

Collect.IT
Nederland
4 maanden gebruiken de app
1 september 2023

I cannot express enough how impressed with John's exceptional responsiveness and dedication. Working with him has truly been a pleasure. Whenever I had a question or needed assistance, John was there in a flash to provide guidance and support. His quick response time and willingness to go above and beyond made my experience on CJ absolutely fantastic. I can confidently say that John's commitment to customer service is top-notch, and I look forward to continuing to work with him in the future. Thank you, John, for making my experience so smooth and enjoyable!

Digital Market 365
Verenigde Staten
4 maanden gebruiken de app
9 december 2023

The service is amazing they are so good and helpful.

FLAN
Verenigd Koninkrijk
3 maanden gebruiken de app
3 november 2023

I contacted customer support due to an issue with fulfilling a mixed-vendor order. Bonnie Gu initially responded and attempted to guide me through the process with the "batch update to orders" feature. However, this led to an unintended disconnection of all items in the order. The situation was made more difficult when the conversation with Bonnie was left unresolved.

Fortunately, Suki Huang stepped in and was instrumental in clarifying the confusion. Suki provided comprehensive answers to all the questions and navigated us through the correct process to isolate and address the issue with the item from the other vendor. The assistance from Suki was a stark contrast to the earlier part of the exchange, demonstrating both professionalism and a commitment to resolving customer issues.

I am grateful for Suki's intervention, which ultimately rectified the situation and allowed me to complete the order for my customer. The support provided by Suki was a redeeming aspect of the service experience.

Opulence Emporion
Verenigde Staten
9 maanden gebruiken de app