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Great support from CJ when needed with all the necessary details. highly recommended. Kudos to the Chat support Sveta. very helpful!
I've had such a great experience with Kaycee Chen as my agent! Super friendly and helps me resolve my issues really quickly. It felt like they genuinely cared, and were eager to help. One of the best customer service experiences I’ve had!
Really good service. Especially the agent assigned to me named Raymond is very cooperative and efficient. When ever i needed any help regarding shipping, fullfilment or return and refund dispute, he is available to help even at late night. So my 5 stars are for both Cj and for Raymond too.
Sabina Lui has been of great help. would recommend.
I had an issue that needed urgent attention, and I was fortunate to have Rami Wu from the CJ customer support team assist me. Rami was incredibly helpful and responsive, walking me through each step to resolve the problem quickly. The CJ customer service team is highly efficient, and I felt reassured by their professional and friendly approach. Thanks again, Rami, and the entire CJ team!
I’ve had such a pleasant experience working with Irena at CJ Dropshipping. The process of me setting up my account and adding items to my site has been very seamless. I also was able to create custom packaging through them and Irena helped make the process very smooth for me. The communication has always been spot on and fast. I highly recommend using their platform for dropshipping!
Ken Did a very fine job in helping me out
I am sole proprietor and start up. I do not know much and every steps I take is still a trial and error. However I find CJ Dropshipping easy to manage and sync through my Shopify shop. Also tested for order and the delivery was within 2 weeks ( Philippine market) also they have a working and easy to reach customer service people. Special thanks to miss Chandy Chen for the help and guidance. She made it easy and quick for me.
Livi Peng helped me so much with manufacturer problems, definitely someone who will go above and beyond for you
Thank you very much Zoey for your quick processing and help.