Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 96% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
28 oktober 2021

My personal Agent Annie does a Really Great Service! Whenever I had questions or problems, she always solved them immediately. Thanks for all.

Buyzall
Maleisië
Ongeveer 2 jaar gebruiken de app
CJDropshipping heeft geantwoord 31 oktober 2021

Thank you for your feedback! Your approval is our motivation.

7 maart 2022

I am very happy with the service provided by CJ and in particular Tracy who is very responsive and always available in case I have a question. Very friendly and look forward to continuing to work with CJ and Tracy.

Onyxx Project
Zwitserland
Ongeveer 2 jaar gebruiken de app
CJDropshipping heeft geantwoord 7 maart 2022

Thank you for your feedback! Your approval is our motivation.

Bewerkt 30 november 2023

The greatest and best fulfillment App in Shopify! My support agent - Mango is very supportive and prompt enough to help with my order fulfillment, without all this assistance, my Q4 would not have been so successful. Thumbs up to Mango and CJ!

Meowgicians™
Maleisië
Ongeveer 2 jaar gebruiken de app
2 oktober 2020

Very good app. Responsive customer service and agents available at any time.
They can solve your problems very quickly.

Puppies Land
Frankrijk
Ongeveer 2 jaar gebruiken de app
CJDropshipping heeft geantwoord 2 oktober 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

5 juni 2021

Excellent customer service by Cristina Chen. Straightforward answers, Professional, Very nice and friendly !Highly recommended!

Shoppida
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
CJDropshipping heeft geantwoord 6 juni 2021

Thank you for your feedback! Your approval is our motivation.

26 april 2021

One of the best agent app in the market. They find a solution everytime you need help. The customer service is top. Love to work with cjdropshipping and the amazing team of the factory. The youtube channel is very very informative. So nice that we have the posibility to see factory in videos. Love you china people. For sure will I come one time visit your amazing country. 5 stars because they work hard and with profesionalism. My agent is Celia and sie is just amazing.

Earth of me
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
CJDropshipping heeft geantwoord 26 april 2021

Thank you for your feedback! Your approval is our motivation.

Bewerkt 4 oktober 2020

Perfect, they listen and help us quickly. The people I've had on the chat (Sylvia and Vicky) have been a great help. Recomend

Loryos
Frankrijk
Ongeveer 2 jaar gebruiken de app
CJDropshipping heeft geantwoord 4 oktober 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Bewerkt 16 september 2021

On 9/12/2021, I reached out to them because my Google Merchant account was suspended because of their API. I sent them the files through the in app messages. I was told by Box Chen within 2 days they should have an answer as to what happened. So fast forward Wednesday, September 15, 2021: Tried to reach out repeatedly within the app but no one responded last night. Not only did they not respond... I tried to submit a complaint and they blocked it. I took screenshots of everything I wrote for proof... and I will recored this complaint as well. My question to Shopify is why are Merchants allowed to take advantage of consumers like this and they do nothing to repair the damages they've caused to a shops Google account. I have spent months getting items and placing them in my store. That means I have spent more than 40 hours a week listing their items into my store.

Iaunna's Bridal
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
CJDropshipping heeft geantwoord 17 september 2021

Hi, we're sorry for the inconvenience to you. As we learned, it shouldn't have the problem if you're just using our Shopify app. Could you pls contact Shopify support for detailed information? Thank you for your patience.

31 augustus 2021

I have just use CJ app to complete my first order. The service team is great especially my agent Shirley help me all the way from order fulfillments and solving problem with package delivery. Very patience with me. Excellent service so far. Highly recommended!!

5th Basic
Canada
Ongeveer 2 jaar gebruiken de app
CJDropshipping heeft geantwoord 1 september 2021

Thank you for your feedback! your approval is our motivation.

16 juli 2022

dropshipping service great, Tracy's support is also great and 24/7 available. answers my doubts and helps me without hesitation

Melyus.shop
Italië
Ongeveer 2 jaar gebruiken de app