Recensies (9.337)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 96% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
19 januari 2024

stay away from cj. THEM SCAMMERS
They will never deliver. I have a bad experience with them.

BASIC SIGN
Rwanda
2 maanden gebruiken de app
6 maart 2024

doesnt properly sync to store look elsewhere

Draxii Tech
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
25 december 2023

os produtos são muito mais caros que na aliexpress, shopee etc

Minha loja
Brazilië
2 maanden gebruiken de app
30 april 2024

my shopify account connecting problem

Unique
Verenigd Koninkrijk
13 dagen gebruiken de app
21 december 2023

worest app ever doesnt work lags dont waste your time

VentiLife
Verenigd Koninkrijk
6 dagen gebruiken de app
6 januari 2024

me encanta la variedad de productos si no fuese por la pésima atención
de "Arlene Long" que ha desistido de ayudarme porque yo no sé inglés apreciándose la poca paciencia que le quedaba de tratar conmigo terminó por cortar de repente el chat sin poder escribirle más.
Me parece una desconsideración porque yo no se ingles y estaba con el traductor y con ella al mismo tiempo me gusta la aplicación pero me es imposible sincronizar un auto pedido que he realizado para comprobar el articulo y como se tramitan los pedidos cosa que sigo sin tener solucion

GOLPE DE GLORIA
Spanje
6 dagen gebruiken de app
4 februari 2024

I can't even sign into the CJdropshipping site with my shopify account

PlushAndCuddle
Verenigde Staten
9 minuten gebruiken de app
3 mei 2022

Not worth the problems and support is terrible. Ended up getting Shopify involved after a POD order came through my store. Customer submitted multiple images for 5 different customizable items (large order for me). CJ contacted me to request that I combine the jpg images into one file for each item. I was fully willing to do so. Tried clicking on images in my order dashboard but their app blocks that ability. CJ later instructed me to use their own order dashboard to download images. Their images were only 40x40 pixels so I had no control at that point. First they said they didn't have images at all, then they said they have them and won't combine files for me, now they are telling Shopify that they are waiting for the images from me altogether. After getting Shopify involved, no one from CJ is communicating with me anymore. Games.

Whisker Hut
Verenigde Staten
Meer dan 3 jaar gebruiken de app
CJDropshipping heeft geantwoord 4 mei 2022

Hi Whisker Hut, we are extremely sorry for the unhappy experience. Our agent replied to you in our chatroom, please check it.

Bewerkt 11 december 2021

First of all, I want to clarify that my last agent Jessie is great, knowledgeable, and very helpful; she helped me to resolve most of the issues other agents created and the terrible service CJ provide. The problem and the reason of this review is because CJ start shipping your orders within the timeframe; then after you have a little bit of time with them, they start switching your 8-15 shipping method slowly (''which is the fastest they supposedly have'')to a 20 to 35 days in transit (several times longer or because of the long time, items get lost in transit often so you have to refund your customer but CJ will not refund you) They keep changing the shipping method and speed you paid for and you will not be able to do anything because they are still using '''''''''the supposed shipping method you paid for''''''' Then you start getting a ton of messages from your customers asking why their orders has not been delivered which yields to a bad review that you cannot hide or fix on your Facebook shop, etc. They WILL try to do anything and everything they can to avoid giving you a refund for orders placed and cancelled immediately, items damaged, etc. They start good so you can start using their app, but then later you will have all these issues and you will regret it.

JEXIE
Verenigde Staten
Meer dan 2 jaar gebruiken de app
CJDropshipping heeft geantwoord 6 december 2021

Hi JEXIE, thanks for your feedback. Our agent will get back to you regarding the problems you mentioned. With any problems, you can still submit a ticket or write to support@cjdropshipping.com for help. Thank you for your patience.

Bewerkt 13 februari 2021

I had to change my review to 1 star due to no support on lost package on order 2101231951738808301
Customer service does not have any idea where the package is.

Home SH Store
Verenigde Staten
Meer dan 2 jaar gebruiken de app
CJDropshipping heeft geantwoord 27 januari 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!