CJdropshipping: Much Faster

Excellent customer service. Turbo Wang solved my problem in less than 12 hours, and he replied immediately if I had a question.

Dropshipping can sometimes tricky sometimes, but luckily CJDdropshipping and his team are here to make it easier. I had very good support today with Janet helping me improve my service on shopify.

I'm satisfied with CJ performance that they can deliver my product and their customer support is good. My agent Crystal has done a good job to answer my questions patiently and she is very supportive as well.

Sveta was so fast to answer all my questions

I wish I could start this off with the screenshot I took. I had a rep tell me there was no site to leave a review on. Lucky me I found one. Although I appreciate the cheap products for my customers you get what you pay for. Or I don't get it, I should say. I was given a refund (only through there wallet) not a refund to my actual account, for a product that I was told was in stock for a customer, just to be told 3 weeks later it is gone and my customer's second product, that I paid extra on to get it rushed, still after three weeks was never shipped. Getting the refund back is fine, but they put it in Their wallet not back in my account, and then made me pay extra to get my own money back!!! Trash I'm sorry. I know it's not the reps, it's the company. Just be cautious. This is another way for them to pay there people, skimming off the top of everyone's orders. Making you pay extra by saying they had to source the product somewhere else, just to later say the product is gone, and still keep your money. And keep your priority shipment money just to still send ONE product LATE TO THE PAYING CUSTOMERS. My customer still HAS NOT received her product. It is now Dec 2 and she ordered them Nov 13 2022. SMH

CJ as a service is pretty good. They offer a good selection of products and pretty good shipping times. My support agent Whalen always keeps me up to date with everything that went on and was very helpful. Recommend CJ to anyone trying to get started with dropshipping.

I have used this app and it is great specially the staff is always there to assist you with everything you need.
Thank you Icy Hu for assisting me while I needed some help.

I made a sample order and I had a question and they were very helpful and assisted me in a timely manner.

Customer service is amazing - I have worked with Cristina Chen; she answers quickly and nicely and makes sure to fix the problem. Definitely will keep working with them

One of the best suppliers for fulfilling the orders, plus amazing customer support. Every time i faced a problem they were their to help, such a friendly and understanding workers their, and i just want to say a special thank you to (Alan from the Customer Support) for your amazing help. You have been great and really Patient with me.