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I asked June Chen, who is part of the CJ team, for help because I had a problem sourcing a product.
It was resolved within 5 minutes. Thank you very much for the quick response and help
Connie Jin, absolutely fantastic advisor, patiently resolved quickly issue i have been requesting assistance for almost a week.
Connie Jin With team-members like Connie, Cj is growing and will continue to grow. I had an issue with connecting on of my products to a custom packaging. Connie walked me through the process step-by-step by sharing continuous screenshots. Love both the CJ platform and the enthusiasm and helpful team-members.
Keep it up everyone.
I used this app for order processing. And it's great! I have an agent named Estella and she is an angel that helps me solve all my problems!
I have learned a lot from them. Thank you.
Thank you for your feedback! Your approval is one most important reason for our continuous improvement.
Vivian is a really good agent ! She help me very well and she never give up to give me the best services she can !
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
This is a great application that allows us to have a professional service for our customers! The customer service is top, fast and efficient, nothing to say (thanks cheria!!)
I was always impressed by the staff at cj. But since I've been working with Jasmine as an agent, it's different. Trust, Responsibility, Kindness, Compassion and these are just some of the qualities she has and most importantly a lot of patience. So big shout out for cj but especially for my agent Jasmine!
Thank you for your feedback! Your approval is one most important reason for our continuous improvement.
This service has been pretty interesting so far. I was looking for a service that handled custom packaging and fulfillment. So it seems they are a good fit. I’m just getting started. I have had some questions along the way. Billy and Zoey with their customer service were very helpful and patient with me as I’m going through this new process. I appreciate the good customer service thus far. Once I have had some orders fulfilled I’ll come back for another review.
good service and quick answers to my questions from Leah Cheng
Great assistance! Thank you Box Chen if you read this, you're the best! He really helped me in no time, thank you