CJdropshipping: Much Faster

They lie about the stock of a lot of items. I've had multiple situations when I've asked about, for example, the dimensions of certain items - which had 20.000 units in stock - and when I've asked about it - they've said it's out of stock and deleted it from the website. They also don't update the stock when you list the item - I've just had the situation described above, the product was deleted from their website days ago - and on Shopify, it still shows as over 20k units in stock........When I've reported it they've said
"the factory inventory on CJ can not be updated from time to time"
When I asked how am I supposed to know when a product is out of stock - they said that I should double-check and create a ticket. Yep, I have over 200 items listed, and I'll ve creating tickets for all of them every day to check the stock. Absolute clowns. Imagine this - you've sold 50 units of a product that has 20k in stock, and when you want to fulfill it they say it's out of stock. What do you do then? Customer service is also the worst, they will help you only with the most simple issues you can solve by yourself, but never with real problems like the one described above. They just don't care, and act like it's never their problem. Don't get fooled by all the 5-star reviews - CJ often asks the new user about reviews after solving simple issues - I've been asked about it plenty of times. Just have a look at the reviews, people often mention the name of the person from live chat that have asked them for review. Most of those people used the app once or twice then forgot about it and never used it again. That's how they've got all those 5 star reviews. I have no idea how they're still in business - claiming a false amount of stock is illegal by law - that's stock manipulation. I've already reported that to Shopify, will see how it'll go.

My agent Creda Li gives me good service even though I'm a beginner. Very satisfied.

I had a doubt about a product of CJ and the attention of Cheria was very very nice
Thank you!!! for the attention

Very easy to use, saves dropshippers time Fast answering, professional and helpful staff.
Thank you!

Thank you so much for your great and lightning fast service! Flora Sun helped me tremendously and CJ is definitely one of the greatest companies in the dropshipping business!

I have a good experience with CJ Dropshipping on the time. I really impress with the speed that CJ Team works: Livechat room response my questions like skyrocket; Processing time is real quick, most of my order need 1-2 days to be fullfilled (they said 2-5days) and the one I cherish the most is Alisa Chen, she is my personal agent, she is really cute and professional also, she helps me with every little things I want to know about my products, stocks and orders that leave me the time to focus in my marketing.

One again thank you so much for CJ Team and specially my agent Alisa Chen :)

I must Give an amazing compliment to an amazing person at CJ Dropshipping. @Cristina Chen, You are a star and the company is so lucky to have you. You have completely helped me with all my issues and stayed online with me to walk me through each step......Thank you so much. You have made my day after what I thought would be a complete disaster. I wish I could give you 10 Stars because you you deserve them

I also received quick support from Aketa Xiang today...really helpful and was able to answer my question without delay.

Great customer service! I really appreciate the help from Sveta. I am very glad to know how the shipping works. Thanks!

i used this app to start my dropshipping journey , they are very helpful and proffissional people specially "Liz Liao" who helped me setup my product and sync their app to my store