Recensies (8.057)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 96% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
11 februari 2023

Really good for dropshipping. They assign a private manager. They are really helpful. My manager Sita Cui is just really helpful for me.

Pierify™ - qualité du service
Verenigde Staten
11 dagen gebruiken de app
27 mei 2023

Great Customer support by Cucheng. Happy working with CJ.
Hope to establish a long-term partnership.

Zidishops
Filipijnen
11 dagen gebruiken de app
7 november 2020

Reliable shipping and good integration. Agent Cassiel is also helpful and responsive in follow up and answering queries. Can improve in having more accurate product description and pictures. In addtion, the CJ JL express tracking information dont work. Other than that, overall would recommend using this platform for dropshippers who are just starting out.

The Kiru Store
Singapore
10 maanden gebruiken de app
CJDropshipping heeft geantwoord 9 november 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Bewerkt 2 december 2022

I wish I could start this off with the screenshot I took. I had a rep tell me there was no site to leave a review on. Lucky me I found one. Although I appreciate the cheap products for my customers you get what you pay for. Or I don't get it, I should say. I was given a refund (only through there wallet) not a refund to my actual account, for a product that I was told was in stock for a customer, just to be told 3 weeks later it is gone and my customer's second product, that I paid extra on to get it rushed, still after three weeks was never shipped. Getting the refund back is fine, but they put it in Their wallet not back in my account, and then made me pay extra to get my own money back!!! Trash I'm sorry. I know it's not the reps, it's the company. Just be cautious. This is another way for them to pay there people, skimming off the top of everyone's orders. Making you pay extra by saying they had to source the product somewhere else, just to later say the product is gone, and still keep your money. And keep your priority shipment money just to still send ONE product LATE TO THE PAYING CUSTOMERS. My customer still HAS NOT received her product. It is now Dec 2 and she ordered them Nov 13 2022. SMH

BLUTIFUL1
Verenigde Staten
10 maanden gebruiken de app
CJDropshipping heeft geantwoord 4 december 2022

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

Bewerkt 28 september 2023

I initially left a five-star review in May 2023, but I am now modifying it due to recent events and the services provided by CJ Dropshipping.

Initially, everything was going smoothly, and I sold a few products on the platform without any issues. However, I started experiencing delays in deliveries, but that was nothing compared to the recent problems I encountered. I began selling a POD (customized) product, so I entrusted CJ Dropshipping with the customization process. It turns out that after a week, the products had not even been processed or sent to CJ Dropshipping's facilities. After 10 days and numerous false promises from my agent Wendy (assigned by CJ Dropshipping), the products I received were of horrible quality (and quite expensive). As a result, after 10 days of waiting, customers started requesting refunds, and the reputation of my online store was severely tarnished. Fortunately, I found an agent in China who could take over the orders mishandled by CJ Dropshipping at a lower cost.

Please be extremely cautious when considering this platform if you want a reliable service, especially when dealing with specific requests and potential issues.

Hamalhi
Zwitserland
10 maanden gebruiken de app
Bewerkt 27 juli 2020

I had a bad experience from the beginning. Missing or inaccurate communication. I have received several requests for refunds from customers who have also spent 3-400 €, for faulty products. High shipping costs, really bad quality of the products I sold and really cheap packaging. I had requested the box and instructions in English, but they shipped products with all Chinese writing, so customers could not see the instructions. I was very patient with them, but I realized that in dropshipping you can't work with them, it is totally out of control and not customer satisfaction oriented. I will consider whether to use it just to make a private label after testing the products or abandon it.

Coversmachine
Italië
10 maanden gebruiken de app
CJDropshipping heeft geantwoord 27 juli 2020

Hi, Massimiliano. Sincere sorry for your bad experience. We have contacted your agent. She will offer better service and contact you ASAP. If you have any other questions, please feel free to contact your agent or us by Email. support@cjdropshipping.com We will try our best to solve your problems ASAP.
And CJ is always devoted to offer the best service and help every drop shipper from start to success. Best wishes!

22 mei 2022

I have used their service for months. Their service is getting worse and ultimately unsatisfying lately. Their inventory update is chaotic and consistently reported out of stock against the web page's info. I have complained several times through the personal consultants, but no action taken. Unfortunately, I have imported a wide range of products from them, and I plan to quit it gradually, which takes time. For the new users, I suggest considering thoroughly before using CJ.

Unique Fun Gift
Australië
10 maanden gebruiken de app
CJDropshipping heeft geantwoord 23 mei 2022

Hi dear, we are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID? This is our contact way: support@cjdropshipping.com. We will help you to double-check the process. Thank you for your understanding!

2 maart 2023

CJdropshipping treats you like their purpose, Mary was professional, punctual with her response times. All my concerns and problems were solved. They reassure that you leave no doubt behind, I strongly recommend CJDropshipping- it really is an experience.

Easyquickscopeviews
Verenigde Staten
10 dagen gebruiken de app
26 april 2020

The best sourcing service ever used. CJdropshipping is really great. They are free and available 24/7. The delivery time is faster than Aliexpress and the overall value they are providing for the dropshipping business is amazing.

Market Soul
Estland
10 dagen gebruiken de app
CJDropshipping heeft geantwoord 26 april 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

18 januari 2021

pas encore eu de résultat mais tout est compréhensible et les agents sont à l'écoute.large choix de produits et de personnalisation je recommande cj dropshipping

Sanaqua
Frankrijk
10 maanden gebruiken de app
CJDropshipping heeft geantwoord 18 januari 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!