Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 96% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
12 maart 2024

I must say I have used about 4 different companies for sourcing needs before I stumbled onto CJdropshipping. They are truly a hidden Gem. The company is honest upfront and for a new company very affordable!! Free for basic services. I had my first order today and received help from Fionnula!!! She was patient with me and listened to my concerns. She took the time to create screen shots to help me see what I needed. The visual was so helpful. Thanks again to CJdropshipping and the agent that helped me today Fionnula. :)

J&E Discount Store
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
22 april 2024

I am new at Shopify with CJ dropshipping totally don’t know what to do after customer placed an order, and live chat with Rebecca , she is very very helpful 200% . So now processing my first order to customer really appreciated. Thanks again

Genie Charms
Verenigd Koninkrijk
4 maanden gebruiken de app
Bewerkt 14 april 2024

UPDATED:

At this stage, CJ feels like a scam to me. Issues I encountered while using their dropshipping services, were unreliable inventory, sudden out of stock when I already had orders from customers. Even though I only had a handful of orders, in quite a few cases I was asked if I or my customers could accept a different variation or even an entirely different item, it’s so bizarre. Luckily, at one point, I ordered from my own store and the package was delivered to myself, only to find that my order came with someone else’s packaging. Decided to stop dropshipping and ordered various items from them in bulk. The experience turned out to be costly and highly unpleasant. Many of the items I received did not match their product title, description or images whatsoever. Some of them were so bad and embarrassing, they would make good Internet memes.

Watch out for their products that claim to be made from specific high quality materials (as advertised in the product title, description, and images), but actually send you (or your customers!) items made with fake materials you don’t need an expert's eye to identify. More examples: one of the products I received had only 7 pearls while their pictures showed 12. I ordered two of a product that was advertised as being made of 925 silver (there were even exchanges on the product page between the supplier and a client confirming this). They sent me one with a 925 stamp and one without. When I asked them about this, they claimed that their supplier said it might have been just a mistake that a plain tag was used instead of 925, even though the one without the 925 stamp is clearly different and easily distinguishable from the one with the stamp. Yet, if you ask them if it’s trustworthy when you see a 925 tag on a product, they’ll confidently say “yes” (no mistake possible then). In another instance, I received items that not only differed from what was advertised and what I expected to receive, but were also cheap replicas of an expensive product from a well-known brand.

Don’t be swayed by the five star reviews. If you really look at those reviews, you’ll notice that they’re mostly for the staff. Basically, the staff constantly asks their clients to rate them 5 stars. It’s a ‘strategy’ that CJ employs.

Ruby's Ambition
Australië
12 maanden gebruiken de app
22 maart 2024

CJ Dropshipping app has worked flawlessly since I began using it for my store. It’s quick and convenient, as well as user friendly. When I did have questions, my agent Chad Wen and the team have been wonderful. They provide quick service with detailed information to guide me. Very impressed and I will continue to use this app & CJ Dropshipping for my business needs!

cheerful kitchn
Canada
2 maanden gebruiken de app
29 april 2024

Leah Cheng was so great and patient to tell me how to process my orders when I am new

Cupify
Verenigde Staten
Meer dan een jaar gebruiken de app
18 maart 2024

My journey truly elevated when I began collaborating with CJ Dropshipping approximately a year ago. I can confidently say that my experience with CJ Dropshipping has been fantastic.

One of the standout aspects of CJ Dropshipping is its unparalleled customer service. It's evident that they prioritize client satisfaction above all else. However, what truly sets them apart is the exceptional service provided by my agent, Erica Zhang.

Erica Zhang's dedication to her clients is truly commendable. From the moment I began working with her, I knew I was in good hands. Her attention to detail, prompt responses, and willingness to go above and beyond have consistently exceeded my expectations. She doesn't just meet the standard; she sets a new benchmark for excellence.

⭐⭐⭐⭐⭐ for Erica Zhang - CJ Dropshipping

Dog Bed & Supplies
Nederland
Meer dan een jaar gebruiken de app
15 maart 2024

Sulee helped me really fast to change some wrong orders, so we didnt loose money and keep our customers happy - Thank you very much, we are really happy with your service!

Nomadecor
Zwitserland
3 maanden gebruiken de app
21 maart 2024

Linda was amazing, I was a bit stressout because it's my first order but she really really help me and super fast, I didn't expect to have a rep helping me for Free, Good job guys, thanks again Linda

Zephyra
Canada
3 maanden gebruiken de app
19 maart 2024

I have been working with CJ Dropshipping from the beginning of my store's development. I love its organization and user friendly design. Like any other beginner, I have had doubts, and whenever I have needed help, Customer Support has been straightforward, clear, and very helpful. Special thanks to Bianca

CHARMEN
Turkije
2 maanden gebruiken de app
17 april 2024

I've been using CJ for a while but today I had the best customer service experience with them. My agent Doki Huang was very helpful and went above and beyond to match my needs. Thank you!

Effexxi
Verenigde Staten
5 maanden gebruiken de app