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Quick and professional, Ruth.
Excellent support from CJ Dropshipping, the best in the Game
Angel Li
Damen Wang
Garrison Wong
Kristy Deng
CJ i had good customer service from Marian cha it was helpful thank you
Thank You Estella Wu for the unwavering support. keep up the the excellent services
Mandy communicated very well with me and answered all my questions clearly and thoroughly.
What I like with CJdropshipping is they give you a personal agent, to whom you can talk if you have questions and if you need help solving some problems. My agents, Luciano and Fanny, helped me a lot with everything. They check the quality of the products which ensure me to deliver the best to my customers.
Their platform is easy to use. It has a feature that many platforms don't have : "the search by image". This tool is incredibly useful. Mostly if you sell in the fashion niche.
On top of that, the shipping times are quite good overall.
I greatly recommend, whether you are a beginner or a pro, you should give it a try.
The support is helpfull every time. My last help was from Garrison Wong and he helped me very nicefull and patient with my problem. Very greatfull for using CJ.
Do not bother with this company, clearly their star rating is from fake reviews as there is no way they are getting this many genuine reviews, not only is their store super complicated to navigate, their customer service is horrendous. I had the unfortunate "pleasure" of dealing with them today and after rating a issue with the technical side of the app the customer service agent would only help me if I removed my review! Absolutely disgusting. I have closed my account and will not be using them again. Buyers beware!
Leah is very helpful, always happy to help and provide support.
Trying to set my product prices and shipping cost together so I can offer free shipping for my products to my customers. I viewed a discrepancy in the [shipping cost & time frame] product page and in My Products tab.
Rebecca Lin took time and patience to help me understand the difference and went beyond by providing me with the shipping tool which is quite helpful to inquire about the Remote fee and additional fee I also had a query about.
I really appreciate her consistency and support,
Thank You Rebecca Lin
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