Recensies (8.934)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 96% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
26 oktober 2023

I had a great experience with Alexis Wong from CJDropshipping as my customer service agent. She was really professional, knew a lot about their products, and was super friendly. Alexis Wong went above and beyond to help me with my questions, making my experience very enjoyable. I'd definitely recommend her for excellent customer service.

My Store
Japan
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9 december 2020

Very good platform ! Easy way to fulfill your orders with overall good prices. Shipping is pretty fast too

maxxigoshop
Australië
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CJDropshipping heeft geantwoord 10 december 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

13 mei 2021

Perfect, it's working perfectly. The support is very nice and helpful. I recommand this application a lot !

Sprink
Frankrijk
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CJDropshipping heeft geantwoord 13 mei 2021

Thank you for your feedback! Your approval is our motivation.

10 november 2023

The CJ team including Zoey has been really responsive and helpful. They got me situated with CJ so quickly that I am happy to be with them. Plus with their customization services and POD services, not to mention my own personal agent, they got my business up and running so quickly! Thanks

Amare Sui
Verenigde Staten
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27 april 2023

great cj support i had some queries and you answered me about cherry xu you will prepare me a lot we are satisfied with cj services thank you

weenastory
Turkije
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10 augustus 2023

Great service and great assistance by Alina Liu. I had a problem and she promptly solved it, couldn't be more satisfied

Explorer
Italië
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3 februari 2021

The app and service is so good. There are a lot of products and the fulfillment center is ok. Signing in cj will assign to u a personal agent. In my case, Jasmine was extremely kind and always helpful. Shipping it's the best and in my opinion there's the possibility to add more customizations (packaging, thank you letters and on). I really reccomend this service!

Marilyn®
Italië
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CJDropshipping heeft geantwoord 3 februari 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

21 juli 2023

I would like to provide a detailed and well-deserved review for the customer support at Cj Dropshipping. Over the past few weeks, I had the pleasure of using their services, and I am absolutely delighted with the exceptional quality and efficiency provided to me by Fionnula and the entire team.

The customer support at Cj Dropshipping stands out for its excellent communication. From the very beginning, I was warmly welcomed and professionally assisted by Fionnula. She was always friendly, patient, and able to address all of my inquiries with competence. It was evident that she genuinely cared about my concerns and was committed to resolving my issues as quickly as possible.

Another aspect that makes the customer support at Cj Dropshipping outstanding is their quick response time. Whether I submitted an email inquiry or utilized the telephone support, my concerns were always promptly handled. Even during peak hours when I expected longer wait times, I was pleasantly surprised by how swiftly my requests were addressed. This demonstrates the team's high dedication and efficiency.

Furthermore, I would like to emphasize the customer support's solution-oriented approach. Regardless of the problem or inquiry I had, Fionnula and the team thoroughly examined the situation and devised creative solutions to meet my needs. They always presented various options for me to choose from, making me feel involved in the decision-making process and allowing me to find a suitable solution.

Another positive aspect is the expertise of Fionnula and her colleagues. They were all well-informed and possessed comprehensive knowledge about Cj Dropshipping's products and services. This bolstered my trust in the company and the services they offer. It was evident that the staff undergo regular training to stay up-to-date and provide the best possible support.

In conclusion, the customer support at Cj Dropshipping has delivered exemplary service. Fionnula and the entire team made me feel valued and important as a customer. Their quick response time and customer-centric approach exceeded my expectations.

I wholeheartedly recommend Cj Dropshipping's customer support and would like to express my sincere gratitude to Fionnula and the entire team for their excellent assistance. It is refreshing to experience a company that takes customer support seriously and places their customers at the forefront. I will gladly continue to use Cj Dropshipping's services and confidently recommend them to friends and colleagues. Keep up the excellent work!

richtigpraktisch
Duitsland
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31 mei 2020

I use cjdropshipping and it's really great! my agent Lynette solve my problems easily and she's very understanding. i recommend cjdropshipping

Bodymas
Frankrijk
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CJDropshipping heeft geantwoord 31 mei 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

23 september 2020

So far so good. My designated agent is fantastic and very personable. He guided me through everything step by step and was veryunderstanding toward my situaiton. Would recommend for beginners as they have great customer service. Will update my review once I start ordering from them!

LashBasics
Australië
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CJDropshipping heeft geantwoord 24 september 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!