CJdropshipping: Much Faster

Big Thank you!
Very fast answer and very helpful.
Personal thank you to Rebecca that helped me alot!

Thanks Sveta !!! SHe helped me resole my problem very quickly. She responds very quickly too, perfect.

I recently had the pleasure of experiencing top-notch customer service from Ken at CJ Dropshipping, and I must say, it was truly outstanding!

First and foremost, Ken's professionalism and expertise were evident from the moment I reached out for assistance. He displayed a deep understanding of the company's services and promptly addressed all my inquiries with a wealth of knowledge. His willingness to patiently listen to my concerns and provide clear, concise answers left me feeling reassured and confident in CJ Dropshipping's capabilities.

One aspect that truly set Ken apart was his remarkable level of responsiveness. He promptly replied to my emails and messages, demonstrating a genuine commitment to ensuring my satisfaction.

Phoebus Wang. It's unbelievable! The best support in the world! He deserves to double his salary! He cares about clients like he's the CEO of CJ !! 5 STAR ⭐️⭐️⭐️⭐️⭐️

I had a great experience with Sveta from CJDropshipping as a customer service agent. She was really professional, she knew a lot about their products and was super friendly. Sveta helped me a lot by answering all my questions and recommending product categories. I would definitely recommend them for their excellent customer service. ⭐⭐⭐⭐⭐

I just started my online business and came across Cj drop shipping. I must say that I’m really impressed. I had the pleasure of receiving assistance from YANA. I am very grateful. She has been incredibly attentive and responsive, taking the time to listen and understand the situation and promptly offer assistance. Thank you YANA. So far, big CJ drop shipping.

My agent Phoebus was really helpful and reactive:) He helped me quickly get all the information i needed!

I would like to express my sincere appreciation to CJ and, in particular, my assistant Estella for their promptness and understanding. Their responses were truly invaluable to me.

Thank you very much Fionnula Wong for helping me
And for your quick response, your constant assistance, and your kind treatment
Best customer support agent ever!
Happy with my experience with you :)

Not worth the problems and support is terrible. Ended up getting Shopify involved after a POD order came through my store. Customer submitted multiple images for 5 different customizable items (large order for me). CJ contacted me to request that I combine the jpg images into one file for each item. I was fully willing to do so. Tried clicking on images in my order dashboard but their app blocks that ability. CJ later instructed me to use their own order dashboard to download images. Their images were only 40x40 pixels so I had no control at that point. First they said they didn't have images at all, then they said they have them and won't combine files for me, now they are telling Shopify that they are waiting for the images from me altogether. After getting Shopify involved, no one from CJ is communicating with me anymore. Games.