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I want to take a moment to commend the fantastic customer service I received from Sveta at CJ Dropshipping. She was not only knowledgeable but also incredibly patient in addressing my concerns. Sveta quickly resolved my issue, making the entire experience seamless and enjoyable. Her professionalism and expertise truly stood out, and I’m grateful for her assistance. Thank you, Sveta, for going above and beyond to help me!
It's been a great experience working with CJ Dropshipping. April is an expert Customer Service Manager. She is very responsive and helpful, and she gives valuable advice on how to move products within the e-Commerce arena. We are grateful to have partnered with CJ Dropshipping, and we are thrilled with April's outstanding service, as we take our business to the next level.
CJ is a great website and the support from CJ is top, I can only recommend you. I received good advice and was guided step by step through all my questions.
Bring provided excellent service by helping me track my package with ease. They promptly provided the tracking number, and everything went smoothly from start to finish. Highly recommend!
my name is Willa. I have used CJ for a long time. It's a helpful tool to help us find convient goods , and I like to use it.
Everything is perfect, and any issues I've had have been resolved quickly. Many thanks, especially to Krise, who supports me and helps manage the orders every day!
I've been working with CJ Dropshipping for a while now, and I can confidently say that their service is outstanding. From the very beginning, they've consistently provided fast, reliable, and friendly support, making my experience as a seller so much smoother.
A special mention goes to Zoey, my dedicated agent. She has been absolutely incredible throughout the entire process. Whenever I have questions or need assistance, Zoey is always quick to respond, professional, and genuinely helpful. Her attention to detail and proactive approach have saved me time and stress on numerous occasions.
Overall, CJ Dropshipping continues to impress with their top-notch service! :)
Cj dropshipping has been nothing but great to me and with the help of Mangos service Its been even better. She's always there to help whenever I have questions about anything regarding orders, or even just products I am interested in selling! 5 stars.
Hi Billay,
"I wanted to express my gratitude for your efforts to sort out my account problem.
You're awesome!” “You are an invaluable member of the team.” You come up with fantastic ideas.
I got stucked since morning to sort out my account tried many ways but all was in vain, and with your efforts sorted in a short time. May your dreams come true and you get success ful life.
Thank you.
CJ Dropshipping Review: 3.5 Stars
I've been using CJ Dropshipping for a while now, and while there are aspects of the service that are frustrating, my experience overall has been balanced by the exceptional support from my agent, Miya Huang.
Let's start with the positives. The platform offers a wide range of products, and their user interface is relatively straightforward to navigate. When everything goes smoothly, orders are processed and shipped in a timely manner, which has helped me maintain good relationships with my customers.
However, there have been recurring issues that can't be overlooked. One of the most frustrating aspects has been the inconsistency with product availability; items I've planned to sell often become unavailable without notice. Additionally, I've encountered a few instances where products arrived damaged, which impacts customer satisfaction and requires time-consuming resolutions. These problems can be quite disheartening, especially when they affect your business's reputation.
That being said, the saving grace of my experience with CJ Dropshipping has been my agent, Miya Huang. Miya has consistently gone above and beyond to help me navigate through these frustrations. Her service has been exceptional – always responsive, understanding, and as accommodating as she can be. Miya has been the glue keeping me with CJ Dropshipping; without her, I might have moved on to another provider. Her dedication and customer-focused approach are easily 5 stars.
While there are definite areas for improvement within CJ Dropshipping, having a dedicated agent like Miya makes a significant difference. If they could address the product availability issues and improve the quality checks on their products, my rating would certainly go higher. For now, I give CJ Dropshipping an overall rating of 3.5 stars, with 5 stars reserved for the exceptional service provided by Miya Huang.