Recensies (9.247)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 96% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
18 januari 2021

pas encore eu de résultat mais tout est compréhensible et les agents sont à l'écoute.large choix de produits et de personnalisation je recommande cj dropshipping

Sanaqua
Frankrijk
10 maanden gebruiken de app
CJDropshipping heeft geantwoord 18 januari 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Bewerkt 11 juni 2020

I used the app to help me with shipping flow and inventory. Overall the customers service is outstanding. So far, so good. But overall I am satisfied. A special thanks to the customer service team and Bianca at CJ.⭐️⭐️⭐️⭐️

Generic247
Verenigd Koninkrijk
10 maanden gebruiken de app
CJDropshipping heeft geantwoord 4 juni 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Bewerkt 3 oktober 2023

Great experience with CJ! My support assistant Camilia Zhu reply with queries very fast and helps me with my daily requirements and need. Thank you

My Store
Verenigde Staten
9 maanden gebruiken de app
3 november 2023

I contacted customer support due to an issue with fulfilling a mixed-vendor order. Bonnie Gu initially responded and attempted to guide me through the process with the "batch update to orders" feature. However, this led to an unintended disconnection of all items in the order. The situation was made more difficult when the conversation with Bonnie was left unresolved.

Fortunately, Suki Huang stepped in and was instrumental in clarifying the confusion. Suki provided comprehensive answers to all the questions and navigated us through the correct process to isolate and address the issue with the item from the other vendor. The assistance from Suki was a stark contrast to the earlier part of the exchange, demonstrating both professionalism and a commitment to resolving customer issues.

I am grateful for Suki's intervention, which ultimately rectified the situation and allowed me to complete the order for my customer. The support provided by Suki was a redeeming aspect of the service experience.

Opulence Emporion
Verenigde Staten
9 maanden gebruiken de app
30 juni 2023

The costumer service has been very helpful everytime that I needed. ............................................

Easing Buy
Brazilië
9 maanden gebruiken de app
Bewerkt 13 oktober 2021

Great service, shipping time is perfect I would give it 4 stars. I could not really ask for much more.
Great Job!

TYPICAL GADGETS
Marokko
9 maanden gebruiken de app
CJDropshipping heeft geantwoord 8 oktober 2021

Thank you for your feedback! your approval is our motivation.

9 november 2021

Initially it was easy. Especially when adding products. It was a breeze. They still have some internal flow adjustment that they need to do in terms of pod and custom packaging but because they have a great support team, it all worked out it in the end. I gave 4 stars because I know they can do better and they are improving by the day!

SeoniStudios
Verenigde Staten
8 maanden gebruiken de app
CJDropshipping heeft geantwoord 9 november 2021

Thank you for your feedback! Your approval is our motivation.

22 maart 2021

Have done over 3000 orders with them and overall everything has been great. I was assigned a great agent called Crystal Feng who has helped me out a lot. There have been some up and downs but once you understand their platform its smooth sailing

Shop of the Kop
Verenigde Staten
8 maanden gebruiken de app
CJDropshipping heeft geantwoord 22 maart 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

26 juli 2022

Very Good App for Dropshipping and Quick Customer Care Service Specially Estella Wu doing Great Job.

wasuperstore
Saoedi-Arabië
7 maanden gebruiken de app
23 september 2020

i work with CJ since few months now and it's a good service and also i have my personal agent that always help me

UniQline
Frankrijk
7 maanden gebruiken de app
CJDropshipping heeft geantwoord 23 september 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!