Recensies (9.343)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 96% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
20 mei 2021

getting worse day by day, gave it a chance couldnt handle 30 order with shipping time, had order 10-11 days not shipped, made me lose money all together

My private general store
Verenigde Staten
4 maanden gebruiken de app
27 april 2023

So far, I'm just starting to get into CJ, but the customer support is incredible! I had so many questions and Bonnie Gu answered them all. I thank her because she's helped me a lot, and she weven went out of her way to stay up until midnight in China to talk to me. Very happy with the customer service. 10/10

RinseToShine
Verenigd Koninkrijk
4 maanden gebruiken de app
22 maart 2023

AN ABSOLUTE DISASTER!

Placed several orders and paid extra for (4-9 days) shipping. It's been 4 weeks now and I've just received 30% of my items. 1 came damaged and 2 items were totally different then what I ordered. I want to warn EVERYONE for this company. The delivery times they try to convince you with are not correct at all! My first but absolutely last order with this company called CJ Dropshipping!!

Maxxim Paris
Nederland
4 maanden gebruiken de app
CJDropshipping heeft geantwoord 22 maart 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

15 september 2023

Not good at all...it keeps my store authorization failed

Laquisha store❤
Zuid-Afrika
4 maanden gebruiken de app
23 maart 2021

I like the app and facility to source products. My agent Phoebus is really helpful and always helps me out with any of my concerns. The only reasons from not getting the 5th start is that some times products are listed but when you order you discover they are discontinued and shipping times and prices increased overnight for no reason... Apart from that I would give it a 5/5!!

My Anxious Shop
Spanje
4 maanden gebruiken de app
CJDropshipping heeft geantwoord 23 maart 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

18 augustus 2023

I am so so grateful for Lea who has helped me so much with setting up my store and any obstacles.i come across, she is super fast to respond and we always get things sorted. Thankyou again
Your a superstar

Gobstopperz
Nieuw-Zeeland
4 dagen gebruiken de app
11 juli 2023

Best customer service of any DS company. Products and shipping times you can't find better anywhere else. Yuliya Chan is the best support agent you can get!

PawPrintPics
Verenigd Koninkrijk
4 dagen gebruiken de app
12 oktober 2020

The app is great and the agents are even better. They are super helpful and patient. They willingly assist and resolve my concerns right away.

Trendnfit
Filipijnen
4 maanden gebruiken de app
CJDropshipping heeft geantwoord 14 oktober 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

15 februari 2023

I'm convinced these 4-5 star reviews are fake. Placed an order and there is no activity on it after 10 business days. It just says processing. Deleting the app asap. I Don't Recommend!

The Look Locker
Verenigde Staten
4 maanden gebruiken de app
CJDropshipping heeft geantwoord 15 februari 2023

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

30 april 2023

Thank you agent Bonnie Gu : responsive and satisfying service !
I had some questions during the weekend so my personal agent was not able to help on time. Bonnie has been very helpful to me. Now I can take a step forward with my shop preparation et procedures.

TOOLSTER
Frankrijk
4 maanden gebruiken de app