CJdropshipping: Much Faster

Customer Service Review and Recommendation for Employee Bin Han

I am writing to share my positive experience with employee Bin Han's customer service. Their support was exceptional, marked by prompt responses and excellent assistance. I highly recommend their service to anyone in need. I rate their performance with 5 stars and commend them for their outstanding dedication.

Great Support from Sita Cui!

Positives Erlebnis mit CJ Dropshipping und Karen Jiang! Karen war äußerst hilfsbereit und professionell während unserer Konversation. Schnelle Reaktionszeiten und klare Informationen haben den gesamten Prozess effizient gemacht. Sehr zufrieden und werde weiterhin ihre Dienste

I've been using the CJ app for the past few months and have been receiving support from Sabrina Liu, who I actually can't rate highly enough given she has gone above and beyond anytime I've reached out for a question, and I ask her something almost daily. Now that I'm more comfortable with it I do like the easy sourcing requests, product connections, pre ordering inventory, their handling of disputes, 24/7 support and care with communicating shipping/fulfilment with me (e.g., I have had pictures/videos before accepting quality). I would love to see the algorithm for the search fixed though, probably the biggest frustration with the app.

My agent Corry is very hard working and responsive. I appreciate his researched and detailed information. Although the inventory can be a little disorganized in their website, I think this is still a good service to have and very convenient to be able to speak 1:1 with a dedicated agent. I would recommend.

Customer service agent Kribee Huang is great!

Starting my journey with CJ and Flo, my agent has been really amazing and I can't wait to work on this store with her and this app

Cjdropshipping has very attentive personal agents that are always present to help out and make sure to have your doubts answered quickly. I felt very confident listing my product thanks to the help of my agent

Cristina was very helpful. Thank you, Cristina!

I believe the shipping times really need to be better explained on CJ Dropshipping's part though. Cristina though did a great job answering all my questions though.