Algemene beoordeling
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
3 november 2023

I contacted customer support due to an issue with fulfilling a mixed-vendor order. Bonnie Gu initially responded and attempted to guide me through the process with the "batch update to orders" feature. However, this led to an unintended disconnection of all items in the order. The situation was made more difficult when the conversation with Bonnie was left unresolved.

Fortunately, Suki Huang stepped in and was instrumental in clarifying the confusion. Suki provided comprehensive answers to all the questions and navigated us through the correct process to isolate and address the issue with the item from the other vendor. The assistance from Suki was a stark contrast to the earlier part of the exchange, demonstrating both professionalism and a commitment to resolving customer issues.

I am grateful for Suki's intervention, which ultimately rectified the situation and allowed me to complete the order for my customer. The support provided by Suki was a redeeming aspect of the service experience.

Opulence Emporion
Verenigde Staten
3 maanden gebruiken de app
4 november 2023

To be Honest the service is very good and my assistant Zoey solves all my doubts perfectly, however I consider that there are certain things which I think would be better

3 maanden gebruiken de app
10 oktober 2023

I have been speaking with Lea. She's very attentive to my petitions and she's always ready to help with the shipping management. Very nice! Otherwise, I also like the fact that the customer service is always there to help. You rarely have to wait to get an answer, which is great for trust especially in the beginning.

Ongeveer een maand gebruiken de app
23 oktober 2023

I get the clarity that i need whenever i am confused through the help of my support agent Amy Huang. She replies as quick as she can and help me understand the process. Thanks Amy - you’re awesome!

Slimming Wonders
22 dagen gebruiken de app
4 oktober 2023

CJ has wide range of quality products and simplified sourcing, order fulfillment, and inventory management. Bin Han is an amazing agent - always quick to reply and help, and is very thought and kind. Highly recommend.

Ongeveer een maand gebruiken de app
22 september 2023

Cj is a very good platform for storing and shipping parcels around the world. A special thanks to my agent Aoki Gong who does an exceptional job as an intermediary. She is reactive, and finds solutions for me when I have problems. I recommend CJ.

3 maanden gebruiken de app
8 november 2023

It is very clear to understand and work, I am very satisfied when I started, now I am satisfied and even more once the first sale is made
And see the profit you will receive for each item sold

Ongeveer 2 uur gebruiken de app
5 november 2023

Great assistance, fast and accurate! I recommend it for now!

23 dagen gebruiken de app
29 oktober 2023

fast shipping times

Ongeveer 2 maanden gebruiken de app
18 juli 2023

billy on the night staff was super helpful... i am still trying to make sense of such a departmentalized set up...
thanks billy

Meer dan een jaar gebruiken de app