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We've been working with CJdropshipping for 5 years now, and our agent Enid Dong has been fantastic to work with. She's quick to respond, proactive about flagging issues before they become problems, and always finds solutions for tricky order situations (address issues, resends, tracking delays). Communication is smooth and professional, and it's clear she genuinely cares about getting things right for our customers. Highly recommend working with her if you're setting up your CJ account. Thanks Enid!
I am happy with Ruth's help, I was stuck with placing an order, but now everything is fine and the order can go through smoothly. Thank you
Minnie and the other agents are so quick to help, love communicating with them, they are making it easier for us to be able to work and grow our business! Much appreciation.
I’m very satisfied with my personal agent, Jana. She always helps me quickly and efficiently and is very responsive whenever I have a question or need assistance.
The only area that could still be improved is the delivery time, although I understand that this is already being worked on. Overall, I’m very happy with Jana’s support and the service she provides.
Great platform, customer service is fast and efficient (so to Ken!).
Five-Star Experience with CJ Dropshipping and Agent Emilly!
I’ve been working with CJ Dropshipping to build my brand, and the support from my agent, Emilly, has been outstanding. She went above and beyond to verify my custom packaging settings, ensured my test order was manually inspected at the warehouse, and resolved every query quickly and efficiently.
The fulfillment speed and dedicated service make CJ the best partner for scaling an e-commerce business. Huge thanks to Emilly and the entire CJ team for their dedication and professionalism!
I’ve had a great experience with CJ so far. The platform interface is extremely straightforward, well organized, and easy to use.
A special thanks to Cisco Fu, my personal agent, who has been actively helping me with everything since day one and has always been responsive and supportive. I’ve also had an excellent experience with Elara Liu from customer service, who has been very helpful and attentive whenever I’ve needed assistance.
Great platform and great support team. Highly recommended!
Soya and CJ have been amazing for me as I've moved into pre-purchasing inventory. All the questions and additional specs I asked for from potential suppliers they were able to get for me as well as great pricing and MOQs too.
Linda has been incredibly helpful throughout the entire process. She has been patient, professional, and always willing to find the best solution. Even though my case was quite complicated, she took the time to follow up, answer all my questions, and make sure everything was handled properly.
I truly appreciate her dedication, excellent communication, and outstanding customer service. Thank you, Linda, for your support and hard work! It has been a pleasure working with you.
This has made product sourcing and order fulfillment much easier for my store. I really like how simple it is to find products, import them, and keep orders synced without having to manage everything manually. The sourcing options are extensive, and the fulfillment process saves a lot of time. Overall, a very practical solution for running a dropshipping store efficiently.