Avaliações (8 934)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
Editado a 8 de outubro de 2023

I'm sorry, i have to change my review. The customer service is great until they have your money. After that you have to completely be on your own. It's like if you don't pay or buy, you won't get any help.

AMBITIONS
Alemanha
4 months usando a aplicação
17 de janeiro de 2021

cjdropshipping always shows "quantity n/a" in my shopify store. what happened? Am I not allowed to do a dropshipping?

COZYGREEN
Coreia do Sul
4 months usando a aplicação
Editado a 26 de abril de 2022

I should have heeded the warnings in the reviews and stayed away from CJ, they are unprofessional and rarely answer questions in a respectable time frame. My store hasn't even launched yet and unfortunately for me, I put all my eggs in one basket, wasting my time with CJ as a drop shipping source. Almost ALL their products have no descriptions, no material information for jewelry, and when I ask for the details, I get no reply, or half the information requested. I can't understand all these 5 star reviews, but as one reviewer here said, they ask that you give them a good review. Check TrustPilot, same thing there. This company should be thoroughly investigated before using them. I lost almost two months of my time and fees for a description writing app and the cost of Shopify's plan. Time to find a reputable drop shipping source, if that's even possible. I did not do my due diligence and I'm paying the price, do yours and stay away from CJ. Update: To respond, I did give you several products to get descriptions for, at minimum what materials and size etc. and I never get a reply. The problem is, according to one of your agents who replied to me by email, you have nothing to do with the suppliers and they put the information up. I find it strange then that I can't contact the supplier directly, I can only contact CJ, why is that? I have about 80 products, do you want a list and you can give me details for each one?

Allure Fashion Galleria
Estados Unidos
4 months usando a aplicação
Questão respondida por CJDropshipping 26 de abril de 2022

We are extremely sorry for the unhappy experience and we take this seriously, Can you tell us what product is the problem?

9 de setembro de 2023

Looks like very poor app. Its free to install and use but thats only 1 profit. I tried to conneckt my store, I had account on CJ for few months now, and when tried "log in" it just says " sorry, you are not logged in". Lol. Also their terms of use are a bit weird. No responsability for almost nothing. You got scammed via their platfor or similar looking site? - your problem. Bad quality of produckt / fail in manufacture - your problem. Produckts description: material - cloth. What the H is "CLOTH" lol.

ImaginVibes
Polónia
4 months usando a aplicação
15 de setembro de 2023

Not good at all...it keeps my store authorization failed

Laquisha store❤
África do Sul
4 months usando a aplicação
22 de março de 2023

AN ABSOLUTE DISASTER!

Placed several orders and paid extra for (4-9 days) shipping. It's been 4 weeks now and I've just received 30% of my items. 1 came damaged and 2 items were totally different then what I ordered. I want to warn EVERYONE for this company. The delivery times they try to convince you with are not correct at all! My first but absolutely last order with this company called CJ Dropshipping!!

Maxxim Paris
Países Baixos
4 months usando a aplicação
Questão respondida por CJDropshipping 22 de março de 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

18 de dezembro de 2023

Very slow delivery. I have two customers still waiting for their items from Nov. 25, 2023. Ridiculous!!!!!!!!! My Shopify Store is going to go down with the amount of time it takes to ship and deliver to my customers. Thinking of dropping CJ for my store.

onestopomnishop
Estados Unidos
3 months usando a aplicação
15 de fevereiro de 2023

I'm convinced these 4-5 star reviews are fake. Placed an order and there is no activity on it after 10 business days. It just says processing. Deleting the app asap. I Don't Recommend!

The Look Locker
Estados Unidos
4 months usando a aplicação
Questão respondida por CJDropshipping 15 de fevereiro de 2023

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

28 de novembro de 2020

I opened a Shopify store and imported products from CJdropshipping. After 2 months of constant promoting my store, I finally got my first 2 orders on Customized earrings. I forwarded my orders to CJ on the 17th of November and a label is created but today is the 28th of November and yet the product isn't left the CJ's store. The processing time of the product is 1-2 business days according to CJ. I have contacted my agent on CJ and he promised many times to ship the orders and yet no shipment takes place. No good start for me as drop shippers.

Herach
Suécia
4 months usando a aplicação
Questão respondida por CJDropshipping 27 de dezembro de 2020

Hi, we are so sorry for your bad experience. There may be a delay in processing time when we don't have enough inventory. If you have any problems, please send an email to our support team (support@cjdropshipping.com) and we will try our best to help you.

15 de dezembro de 2021

I am SO angry with CJDropship. I joined them to ship from the United States. They lied. They ship from China. An agent told me this and said that I could buy inventory and have it stored in the United States, shipping would go faster. So I have three orders that I ordered from US Warehouses, and they said they were driving it go USPS. That was over a week ago. I cannot get into their site. When I pulled up the app, it says CJDropshipping has denied access. This is a scam. shopify should demand they refund my orders immediately. False advertising. Be very aware.

Prostar Dogs Supplies
Estados Unidos
4 months usando a aplicação
Questão respondida por CJDropshipping 19 de dezembro de 2021

Sorry for the bad experience. To ship from the US, you can choose products from the US warehouse or stock private inventory. And when you choose USPS option, the tracking info will also update when the package arrives in the US. Regarding your problem, we hope you could send the order number or tracking number to support@cjdropshipping.com, so we can help check it and get back to you soon. Thank you for your patience.