Avaliações (9 276)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
9 de fevereiro de 2023

A large variety of products and usually ships on time. Would have given it a 5 star but recently the support on channels like CJ live chat and tickets have been slow or non-existent. There are always 20+ people ahead of me in the queue when I try to live chat, which was not the case when I first started using CJ.

I managed to get support through whatsapp and Fionnula's service was great. If I could get support like this all the time I would give CJ a 5 star.

Shopzarr
Reino Unido
4 months usando a aplicação
27 de abril de 2023

So far, I'm just starting to get into CJ, but the customer support is incredible! I had so many questions and Bonnie Gu answered them all. I thank her because she's helped me a lot, and she weven went out of her way to stay up until midnight in China to talk to me. Very happy with the customer service. 10/10

RinseToShine
Reino Unido
4 months usando a aplicação
23 de março de 2021

I like the app and facility to source products. My agent Phoebus is really helpful and always helps me out with any of my concerns. The only reasons from not getting the 5th start is that some times products are listed but when you order you discover they are discontinued and shipping times and prices increased overnight for no reason... Apart from that I would give it a 5/5!!

My Anxious Shop
Espanha
4 months usando a aplicação
Questão respondida por CJDropshipping 23 de março de 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

12 de outubro de 2020

The app is great and the agents are even better. They are super helpful and patient. They willingly assist and resolve my concerns right away.

Trendnfit
Filipinas
4 months usando a aplicação
Questão respondida por CJDropshipping 14 de outubro de 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

30 de abril de 2023

Thank you agent Bonnie Gu : responsive and satisfying service !
I had some questions during the weekend so my personal agent was not able to help on time. Bonnie has been very helpful to me. Now I can take a step forward with my shop preparation et procedures.

TOOLSTER
França
4 months usando a aplicação
10 de outubro de 2023

I have been speaking with Lea. She's very attentive to my petitions and she's always ready to help with the shipping management. Very nice! Otherwise, I also like the fact that the customer service is always there to help. You rarely have to wait to get an answer, which is great for trust especially in the beginning.

Sleepgonom™
Espanha
4 months usando a aplicação
22 de setembro de 2023

Al momento metterò 4 stelle, aggiornerò in seguito la mia recensione dopo aver avuto concrete esperienza di acquisto con l'app, perché sto giusto iniziando.
Avendo riscontrato alcuni problemi, ho notato che l'assistenza clienti è molto efficiente e risponde velocemente.
il mio assistente personale: Linda Feng

Love Infancy
Itália
4 months usando a aplicação
3 de julho de 2023

I recommend CJ they are really helpful and its easy to talk to the agents especially Bonnie i think this is great for begginers

Glassesofsweden
Suécia
4 months usando a aplicação
3 de julho de 2023

The service is very good and my assistant Winnie solves all my doubts perfectly, however I consider that there are certain things which I think would be better

Shamala Store
Estados Unidos
3 months usando a aplicação
4 de junho de 2020

One of the operators helps me a lot when I'm facing a problem. Big thanks to Nina Jin. She is the best.

Homerlies
Singapura
3 months usando a aplicação
Questão respondida por CJDropshipping 5 de junho de 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!