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CJ is a live saver for beginners, especially when you are starting with dropshipping. I’ve had few headaches these days and decided to reach out to my assigned agent. I would like to say that Alexis Wong has been incredible. She took time to speak with me and understand the issues. She also managed to help me as well and I’m very happy with that.
don't come any near this company it will be just a waste of time and money this is the worst company I ever worked with!!!
We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping. ...
As soon as I want to know something, my agent is always there for me.
Top service and great communication.
Thank you
Bruce lin on
my customer service agent is Helen Li , she is wonderful. very patient with all my questions. , and sort out my problem fast. CJ is also an excellent platform that put drop shippers at ease.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
We have used CJ Dropshipping since January. We have added products to our store and they just leave them as sold out without any warning... this service in my opinion is only for beginners to test out products, but not for scaling. Disputes take time, and you have to closely follow up on your orders if you want to see some movement. Just ok. Packaging is correct.
Thank you for your feedback. There is the risk of short inventory regarding certain products that require replenishment, to avoid such risk for your scaling, it is ...
fast anwsering, usual problems with out of stock products, wrong products or other but agent are here to fix it
Thank you for your feedback! Available CJ inventory suggests that the item can be dispatched from our warehouse right away after you make the payment, whereas 0 CJ inventory ...
Love their customer service! I'm a new eCommerce store owner and Suki helped me to sort my problems. Thank you!
CJ is actually the BEST right now. Hand down... Not only is it very user friendly, the support from Carrie is unmatched. Perfect duo! She's awesome!!
Billy Shi good communication
I like the platform. It is easy to learn. I suggest you watch their videos on Youtube first. The listing product pages usually include weak information. However, the agents are helpful and knowledgeable about the whole dropshipping process. You can ask them any questions. I recommend!