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Jolie from CJ Dropshipping provided excellent customer service. I will definitely be doing business because of her
My agent Erica has been so helpful in helping me build my e-commerce business. If it wasn't for the good communication and her helpfulness who knows where my business would be. Very excited for the future and it's all thanks to CJ dropshipping and my agent Erica!
CJ Dropshipping is an exacellent platform.Easy to utilize to my advantage.Easy to navigate and played a huge role on my first sale.The customer support person who helped did an amazing job,name is Cherry Xu.
CJdropshipping has been a complete game changer.
My agent Alexis Wong is a blessing! She is efficient, quick, and very understanding regarding any questions that I have.
I was surprised to figure out that CJdropshipping assigns a personal agent. This is not something you would expect from a free platform but CJdropshipping goes above and beyond, so take advantage of it!
Also, the seamless integration with my Shopify store will allow me to scale my dropshipping operations smoothly and quickly. Highly recommended for any merchant looking to streamline their dropshipping process.
Thank you so much Alexis Wong! CJdropshipping offers all these amazing features, but your desire to help me succeed, will be the reason these amazing features will get used to their full potential!
Roxane helped us so many times, such as finding more detail about products, negotiating with suppliers, she's amazing. The app itself is super easy to use. A little confusing at first but once you know what you're doing it's a piece of cake.
Roxane recently helped us again by solving an issue we thought we had with a customer who thought she received the wrong product. Roxane went out of her way to show us the security footage that everything at CJ is going smoothly, and her order was packed and sent out correctly, and it hadn't arrived yet.
Roxane has been the best agent since the very beginning.
I've been using the CJ app for the past few months and have been receiving support from Sabrina Liu, who I actually can't rate highly enough given she has gone above and beyond anytime I've reached out for a question, and I ask her something almost daily. Now that I'm more comfortable with it I do like the easy sourcing requests, product connections, pre ordering inventory, their handling of disputes, 24/7 support and care with communicating shipping/fulfilment with me (e.g., I have had pictures/videos before accepting quality). I would love to see the algorithm for the search fixed though, probably the biggest frustration with the app.
Gildan
I had an issue that wasn’t directly related to CJ, but Leah from the CJ team still helped me solve it very quickly. She was kind, professional, and extremely supportive. Thanks to Leah, everything is now working perfectly. CJ is truly a reliable and supportive supplier, and I really appreciate their great service!
Ruth was very helpful and got me everything i needed to get my store setup and running. highly recomend
The quality of their services is very good. They're very responsive and I had quick answers to my questions. Especially from the agent Violet Su ! I highly reccomand to use this app.
They're very reponsive especially when using WhatsApp. Which is very practicle. Thank you very much Gildan by the way !