Avaliações (9 551)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
2 de dezembro de 2022

Robert Yang did a great job guiding me through the order refund & dispute process. He communicated well and provided me with additional documentation to facilitate the process.

NOWOOF
Estados Unidos
Aproximadamente 2 anos usando a aplicação
7 de julho de 2020

Vivi Zhang, has been instrumental facilitating the communication flow. This helped me get to the correct response faster. She’s available and try to help as soon as possible when we have a problem. I would like to thank her again and to her team to helping me out developing my business.

Blayto
Suíça
Aproximadamente 2 anos usando a aplicação
Questão respondida por CJDropshipping 7 de julho de 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

20 de novembro de 2022

Very good support, reply fast and very effective. Tanks to Ruby Whu agent Cj who help me multiple time with short time reply, even late in the evening.

Doglab
França
Aproximadamente 2 anos usando a aplicação
Editado a 18 de junho de 2021

Works seamlessly. Customer service is great when required. Lori has been very helpful. But they need to keep adding more products and look into inventory tracking so customers can scale bigger.

OFFWAVE
Índia
Quase 2 anos usando a aplicação
Questão respondida por CJDropshipping 20 de junho de 2021

Thank you for your feedback! Your approval is our motivation.

28 de junho de 2021

CJ has very good customer service. They always have agents online to answer my questions. They also provide an assigned agent to assist me. I recommend it!

We PC Build
Estados Unidos
Quase 2 anos usando a aplicação
Questão respondida por CJDropshipping 28 de junho de 2021

Thank you for your feedback! Your approval is our motivation.

15 de agosto de 2022

Connie Jin provided excellent service for me when consulting the chat room, she is very kind and helpful

DakiniDesign
Noruega
Quase 2 anos usando a aplicação
5 de julho de 2021

I just started with CJ Dropshipping and the customer service is amazing already.! I am looking forward to building a relationship with CJ Dropshipping

My Great Home
Hong Kong, RAE da China
Quase 2 anos usando a aplicação
Questão respondida por CJDropshipping 5 de julho de 2021

Thank you for your feedback! Your approval is our motivation.

Editado a 27 de setembro de 2023

I work with John Tao all the time he's my personal agent and he's always on instant message for communication. He answers my questions as needed quickly and efficiently. He always knows when I need immediate help and takes care of me. I adore Jon Tao and all the employees at CJ.

Sleepy Bungalow
Estados Unidos
Quase 2 anos usando a aplicação
28 de outubro de 2020

Great app & company. I use CJ for products for 3 of my stores & the service has been excellent. Benson my agent is extremely helpful & has been excellent in finding solutions to ensure my businesses operate as seamlessly as possible with CJ. Highly recommended. 5*

Chaos Culture Pets
Jersey
Quase 2 anos usando a aplicação
Questão respondida por CJDropshipping 29 de outubro de 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

3 de agosto de 2021

My agent, Venessa D at CJ is very helpful and patient. She answered all my questions today. I highly recommend CJ!

Innovate Crocheting
Nova Zelândia
Quase 2 anos usando a aplicação
Questão respondida por CJDropshipping 4 de agosto de 2021

Thank you for your feedback! Your approval is our motivation.