Avaliações (9 289)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
4 de março de 2024

Getting the best customer services from Zoey... Shoutout .

Ramzy's Exclusives
África do Sul
29 days usando a aplicação
11 de janeiro de 2024

Thanks Bonnie Gu for the quick support and clear answers..

nourwinkel
Marrocos
3 months usando a aplicação
21 de fevereiro de 2024

Rami Wu was very helpful for clarity and information.

Tongu3
Reino Unido
About 2 months usando a aplicação
21 de abril de 2024

thery good agent and App

Kimaxdeal
Estados Unidos
5 months usando a aplicação
5 de dezembro de 2023

Your service was good

LE CIA
Baamas
6 days usando a aplicação
12 de fevereiro de 2024

جيد لكنه معقد نوعا ما ويفتقر الى اللغة العربية

My Store
Argélia
3 months usando a aplicação
29 de julho de 2022

My agent Fiona is always very helpful. Sometimes packages take a bit longer than usual to arrive but Fiona usually helps resolve any issues in a timely manner.

Baby Waves
Canadá
Almost 5 years usando a aplicação
Editado a 15 de junho de 2021

I love this app, it is easy to find and order products, and the customer service is 100% on-point. They are 24/7 live actual people who are always ready to help you with any problem and they walk you through each challenge in a way that leaves you satisfied. Alex Chen was especially helpful and truly understood my problem and how to address it. I highly recommend the app. They do have longer processing and shipping times if you do not have inventory purchased already in the warehouse which is why I am giving a 4 not 5 star review.

Wevhu
Estados Unidos
Over 3 years usando a aplicação
Questão respondida por CJDropshipping 15 de junho de 2021

Thank you for your feedback! Your approval is our motivation.

Editado a 9 de maio de 2024

The app may be difficult to use at first and I had a hard time learning to use it, but with time you can get the hang of it and overall I can say it is a good app and service. Linda, and other staff have been very helpful.
The main issue I've had is that CJ may have a product listed, but that product may be actually unavailable. You find out when you go to order your first order or after several orders for that product, and all of a sudden they tell you that the product is no longer available and that there is another "similar" product. But the reality is that the customers do not want something "similar", they want the product they ordered. So, first confirm the availability before selling a product.

Onglint
Estados Unidos
About 3 years usando a aplicação
Editado a 16 de julho de 2020

the app works well. the cj team and the cj chat are fast. a big thank you goes to Skye who helps me to solve the problems of the activity. always available.
a tip: more languages for the mobile app Sissi from Italy

Blusyshop
Itália
Almost 3 years usando a aplicação
Questão respondida por CJDropshipping 16 de julho de 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!