CJdropshipping: Much Faster

Cole from costumer service managed to help me find the right product quickly so I can process my orders!

My CJ agent Mandy Lu is the only reason why I recommend CJ Dropshipping. She has been prompt in resolving all my delivery-related queries. Makes sure that all the orders are dispatched on time. Her professionalism is a benchmark for other agents. Thank you Mandy Lu for all your efforts to help me make deliveries on time.

Good Customer service! Thank you Frank Shi for your patience and support.
It's a pleasure for me to use CJdropshipping. S.D

31 Dec 2022
CJdropshipping has great customer support which gives me clear guidance and clears my doubts, I especially want to thank Michell Luo for being helpful and patient with me, despite my endless questions. Thank you!
3 Jan 2023
Besides, Roxane Liu also shows a thorough understanding of the system and is able to understand the problem I'm facing and give precise solutions for my issue. Even when I overlook some information and ask some stupid questions, she is still being patient and very polite with me! Thank you!
15 Jan 2023
Thanks to Bruce Lin, my issues have been solved fast. He is very helpful and friendly. He also takes initiative and gave me extra suggestions without me asking. Also, he is very patient just like other CJ consultants. I am very satisfied with his service.
23 Apr 2023
Thank you, Remi for your wonderful service and clear answer to the questions that I am asking.

It's not bad app for the beggining, I just wish shipping was faster. Alina Liu was supporting me on the chat and was able to answer all my questions

Angel was super helpful with my query. Got it resolved really quickly. I would highly recommend CJ Dropshipping as an app.

CJ Droppshipping SUCKS big time!
I have orders that have been in the "processing" stage since January 25th, today is February 12th!!!! I've been chatting with customer service every night for weeks, and each time I get a different reason as to why my orders haven't been mailed. My customers are starting to ask for refunds now. Every day I get at least two emails requesting refunds from customers. CJ Droppshipping SUCKS big time!

Nina is an amazing agent. She is understanding, patient and very helpful. I have multiple stores and like to centralize my sourcing and products, and to have an agent there for your every step of the way is priceless. Nina goes above and beyond to assist with every need and that is wonderful. Good agents make CJ dropshipping worth using for all your business needs.

Joanna is driving me crazy. I have been trying for a whole morning to clarify the situation of only three orders, but it is being totally impossible. She tells me that they have been sent when they have not. The status clearly indicates that the orders have not yet been processed. I told him that if he is not sure of the information, to check it with his colleagues, but to confirm the correct status of the orders, what cannot be is that he is teasing me for shutting up my mouth !!!! ! I am very angry with this situation, I have been consulting the status of those three orders for days and days but I still have not received any response. Nobody clarifies absolutely anything to me !!!!!

CJ dropshipping ist the best platform. The quality of the products are insane and the support is very good. I have a personal agent and i can contact her every time and i get a fast answer for my questions.