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PLEASE AVOID AT ALL COST!!. They are very dishonest and do not care about your business. I have tried them on and off over the years and this is my last time using them.
They are very dishonest and will ABSOLUTELY ruin your business. I paid for orders on March 1st. On March 6th I contacted my agent Vita Liu for an update as my orders were still not shipped. She advised me that they recently changed factories due to quality issues with the product, so I will have to wait 2-3 days for them to receive the items and ship.
On March 9th, orders were still not shipped so I followed up. Can you believe this lady was angry with me for following up on my paid orders??? She told to me tell my customers to be patient because they were further delays and orders will not reach their warehouse until March 13-15. Unbelieveable!
I had to issue refunds to my customers because no one wants to wait 20+ days for their package. This is after I paid CJ for 6-10 days shipping.
This is also in addition to providing wrong colour description. The colour on their photos is TOTALLY DIFFERENT from what the customers receive. Just Horrible!
They should honestly be banned from Shopify before they ruin other people's business.
USE AT YOUR OWN RISK! (ps. majority of their 5-star reviews are FAKE! They are given in exchange for free coupons)
Prompt concise and helpful site, pleased to have Alexis Wong as my agent. she has been so helpful and polite. great overall experience. highly recommend
I am delighted to share my extremely positive experience with Irena Huang in the (CJ) area. Her competence, efficiency, and friendly demeanor exceeded my expectations. Irena not only demonstrates impressive professional skills but also exhibits outstanding commitment and a pleasant demeanor. Working with her was an enrichment for our project. I wholeheartedly recommend Irena.
I do all my business over the app. Its super easy to use and understand and the support is great. My account manager Rena has helped me alot and always recommends great products to me
The support for CjDropshipping was great. Eliana Ho answered all my questions fast. I am happy with CjDropshipping.
Great service.. so fast and accurate response by Miya Huang!! She helped me to identify the best shipping method!
Very nice and fast Service! Cristina Chen helped me a lot(very friendly and competently)! Thank you!
Fast and Good Customer Support with an Answer to all my Questions. Special Thanks To Phoebe for your Good Work!
The service i get from Leah was amazing and the App Store is fantastic by itself more ways to enjoy with this amazing service and thank you again (Leah) for ur support much appreciated.
Good platform with lot of features ! Even the chat assistance is top notch ! Thanks to Ken Yang for my SKU issue