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Great Response time! Can speak to real people in real-time via chat!! They are very knowledgeable of their systems! The Customer Service is Amazing!!! Abby Lu Is Great to work with Always helpful, pleasant, and Knowledgeable!!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Very good application, very happy to be able to work with them. Very available all the time and professional
I recommend to all
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
best supplier and the best customer support many thanks to Cristina on CJdropshipping so happy to deal with her
Never had issues with CJ Dropshipping. Well-built app, connects with ease, and has fast shipping times. Special thanks to Rebecca from the support team.
I recently had the pleasure of working with Zoey, and I have to say, she's one of the best agents I've ever had the pleasure of working with. Not only is she incredibly knowledgeable and experienced in her field, but she's also incredibly kind, patient, and supportive. She took the time to really listen to my needs and concerns, and she went above and beyond to make sure that I was happy with the results. I would highly recommend working with Zoey to anyone who is looking for a talented and dedicated agent. She truly is one of a kind!. I will give five stars
Contrary to what I've heard, this app has actually been good to me. Seamless customer service and I was given a personal agent (Grace Li) who has been immensely helpful and her assistance has made my Dropshipping experience alot easier. Thank you
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
CJdropshipping has very poor shipping service. I have placed an order 20 days ago and the estimated delivery time was 6 - 10 days. after 20 days of placing the order. I received a CJ ticket today saying that they do not have these colors. I have placed another order for 6 - 10 days delivery and after 8 days of placing the order. The order is still not shipped after 8 days. very disappointed. This will damage my customer service and my customers. Do not buy from Cjdropshipping
We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.
they are just perfect, with the help of Ken Yang i was able to take care of too many things in one session including taxes, custom packaging, they have the patience to just wait and explain everything. thanks.
Erica Contacted me on my message and guided me all the way. The whole discussion was very information and meaningful. I would give 5 stars to her.
THE BEST Customer support I've seen from any supplier, especially from the agent I was assigned John Tao I highly recommend him and he's a pleasure to do business with!