CJdropshipping: Much Faster

Der Support Mandy LU ist sehr hilfreich gewesen. Ich habe mit ihr auf Englisch gesprochen. Super App. Danke.

This is great, really. Love the services they offer and the fact that they allocate a personal agent as soon as you join is fantastic. I'd like to say a big thank you to my agent cawa who has been really helpful and always there...

Thank you Katrina, she has been very helpful in my business. She is very friendly and available when you need her and quick to answer to questions ! I strongly recommend dropshipers to use CJ Dropshiping. Thanks again for the nice agent and for the quality of work you supply.

Thanks to Rebecca Zhang for helping me solve my order synchronization problem .you are the best. I hope to fall back on you if I need one day

Very poor service. Realistically speaking, only 35-40% of orders are delivered properly. When I say that, I mean: The process does not exceed 5-6 days. It is very long for the others.
Also, it REGULARLY happens that after 10 days of processing they just say “Out of Stock”. Very bad for us, they cover themselves while we quarrel with customers and lose them, as our reputation declines.
The other thing people need to know is that the Agent assigned to them by CJ can't help but look at the warrants, say what's going on, can he speed up the process? NO, it almost doesn't serve. And worst of all is when they write to you "This often happens in the DS" MA don't? And because you don't update your Stock products nicely, it says 40,000 in stock, and you say sold out. Funny and sad. To summarize: The processing is horrible. They always apologize and that's why only the customer service serves, to help in the right way? Hard
They do not update the camp regularly. Everything that is written on the site is not true.
They are only suitable for a start, later you have to get away from them or you will fail in the worst case.

Great service! Fast reply and solve my problems quickly. Very Appreciated for the help. Recommended!

This app is amazing I recommend it highly. Spécial Thanks to my agent Mandy. She is very helpful. I have a lot of support from my agent Mandy , she allows me to evolve in my business by answering all my questions.

Lina very supportive, she assist to solve the account issue and replies very quick to my enquiries. Highly recommend Lina

I Have been using the platform for around 9 months .. for kids clothings. well what i found is the following :
1- 50% of the items available on the website and the stock mentioned are totally wrong, once your client makes a purchase after 5-7 days you might received an email that the item is not available so basically you will lose your customer trust .. and some items 7 days after the order !!! 2- Shipping prices is the same issue ... once you pay your shipping fee 50% of the items you will receive an email that your order on hold until you pay the shipping difference! which will be added cost + shipment delay, we are talking +4-5 days extra delay if this happened ..so basically you are taking about 14 days until the item is shipped from the warehouse to the shipping company .. then the shipping days is calculated like 6-12 days + 14 days sourcing, payment, delay .. extra which will lead you to this 90% of your orders will be returned cuz it didn't come on time and the delay, and the extra cost on you ... most of the services are promised are just on paper .. photography .. custom packing, extra .. its there in the website but you will either get no reply or sorry we cant do it at the moment .. ! my custom packing ticket is open for 4 months now and still pending .. and most of the reviews here that mention a person's name its like they will ask you to please write a review and mention my name extra .. cj can be useful if you order your private inventory, and use a private shipping agent .. but that's not dropshipping

Great app and superb customer service. My agent VIVIAN is professional and very helpful. She always helps and gives me some advice to improve my business. highly recommended...