Avaliações (9 365)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
Editado a 28 de outubro de 2022

We used to use CJ for a good while. Was counting on them being responsible and reliable. but ended up very disappointed. When they had quite a few mess-up in our order delivery, which caused us quite a grief and loss with customers, they often try to excuse themselves from taking responsilities or it would take long time to process a dispute/refund.

The Big Sports
Estados Unidos
About 2 years usando a aplicação
Questão respondida por CJDropshipping 7 de maio de 2021

Thank you for your feedback! Your approval is our motivation.

Editado a 27 de junho de 2023

Their dispute team is the MOST DISGRACEFUL part of their business. Mistakes made, ok, just fix it. But they don't. They TRY TO DENY EVERYTHING.

All problems are routed by this AWESOME DISPUTE TEAM to the innocent agents and warehouse. They are just like a shameful team hiding at the back and doing a lot of bad things.

Ashtray Planet
Austrália
About 2 years usando a aplicação
Questão respondida por CJDropshipping 26 de setembro de 2021

Sorry for the inconvenience to you. With any problems, you can contact your agent for help.

4 de agosto de 2023

Excellent app, 100% recommended for dropshippers, loved the service by Cherry Xu, excellent talented hard working team

Coral Store
Líbano
26 days usando a aplicação
5 de janeiro de 2022

I have been using cj dropshipping for 1 year now and I must say that it is a great platform, the customer service is really super, I recommend it !!!!

Lombarcasa
Itália
26 days usando a aplicação
Questão respondida por CJDropshipping 5 de janeiro de 2022

Thank you for your feedback! Your approval is our motivation.

18 de maio de 2023

I've talked to ''Michell luo'' for my product sourcing , She helped wonderfully about that, thanks to her and CJDropshipping

Gourmet Gadget
Turquia
26 days usando a aplicação
7 de setembro de 2023

The customer service is extremely fast and professional. I really appreciate that.
Thanks, Amy.

FRISPLY
Espanha
26 days usando a aplicação
6 de março de 2023

Alina Liu was awesome and has great customer service! She was very helpful and responded promptly to all my questions.

shophouseoffiori
Estados Unidos
26 days usando a aplicação
Editado a 26 de março de 2021

It's a great app, the customer service is amazing, they are available 24/7 and very helpful. The app is easy to navigate and learn,I'm very pleased! HIGHLY RECOMMANDED.

OhMySmoothySkin
Estados Unidos
26 days usando a aplicação
Questão respondida por CJDropshipping 28 de março de 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

3 de junho de 2023

We have recently started, but I can say that Bird is very responsive and understanding. He always replies quickly and has a good sense of humour too! I look forward to working with them more and Bird in particular.

Scoogs
Malta
26 days usando a aplicação
6 de março de 2023

I got a very informative conversation with Michell luo about IOSS decloration, thank you for clarifying my questions!

tvello
Suíça
26 days usando a aplicação