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Saturn is a helpful and nice customer service. She helped me get my product into my shop through great customer service.
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The interface looks good, but they have too many bugs with manage inventory with Shopify. I spoke more than once with the support and explained that the inventory management is incorrect, for example, there is a product (SKU-CJJJCWGY03637) that managed by CJ in my Shopify store and it shows that the quantity is 9000, and on the CJ website it shows that there is 0 quantity that’s mean the CJ management inventory can let me sell a product that they don’t have !! I can’t rely on this service. They have big potential but I can’t trust them, and I spent too much time speaking with the support team without any fix.
Hi there, I just checked the product of SKU CJJJCWGY03637, inventory in Britain and US warehouse show 84 and 53, if you are having problems in syncing inventory on your shopify store, please find:
https://cjdropshipping.com/article-details/1347458099891539968
https://cjdropshipping.com/article-details/1347456552080117760
CJ customer support never ingnores any email sent to us to inquire, maybe your email has filtered our replies to your spam box.
cjdropshipping is the future of shopify. place your orders in 1 click, 24/7 support. I love this app it's much better than Aliexpress.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Saturn is helpful and has nice customer service. I am new to this app but they seem to respond really quick with good english support.
Thank you for your feedback! Your approval is our motivation.
La página de cjdropshoping lleva días marcandome en la lista " lo sentimos no encontramos datos" Ya envié correos y no me han respondido Me gustaría saber si su página está fallando
Dear customer, if you have any questions about CJ, you could send an email to us. This is our contact way: support@cjdropshipping.com. We will reply to you. In addition, you could enter the chatting room to get help from your agent and she/he will fix your problem.
Feel free to consult an online agent in the chatroom: https://chat.cjdropshipping.com/?autoArtificial=1#/newChat
My agent is really helpful. However, the way CjDropshipping notified the change of shipping price is awful. They asked me to pay an extra of 39USD for my parcel, which leaves me no profit at this point. Got no option but to cancel the order. Very frustrating.
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The best Dropshipping agent service I have used. They source your products super quick with a lower price and the support team is very responsive! Loved it so far!
After my last customer order is delivered I am deleting this app and not using this company again. I was excited about this company because they offer custom packaging with my company logo however the shipping and processing time is way to long I had my customers really upset it takes over a month just to get their order. It took over a week just to process my order then they sat there another 2 weeks before they were dispatched then my customers has to wait once it was shipped. I asked for help with the custom packaging and was not given clear information on how to order it or the process I spoke with at least 3 different agents so I ended up wasting money on packaging that I wont even use. Overall I didn't have a great experience with this company and wont be using them again.
You can find inventory status on the product page. Available CJ inventory suggests that the item can be dispatched from our warehouse right away after you make the payment, whereas 0 CJ inventory means that we’ll wait for the item to arrive from the supplier, before it can go through packaging and quality inspection, which might take approximately 3 days, in most cases. In other words, sufficient CJ inventory means better time efficiency.
In some cases, when the supplier discontinued the product your customer ordered, our sourcing team will find a new supplier - if available, or we will inform you the product is out of stock and we will make refund of your payment.
You can have your private inventory at CJ warehouses to preorder inventory and prevent products from lack of stock:
https://cjdropshipping.com/article-details/174
I love CJ dropshipping, as its very easy to use especially with the immediate help of agent Brian! He's been very helpful all the way
The agents are very nice and answers really fast at every questions. The service is really nice. At the moment the delivery costs are a bit expensive but due to the situation it's acceptable.
Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!