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Have done over 3000 orders with them and overall everything has been great. I was assigned a great agent called Crystal Feng who has helped me out a lot. There have been some up and downs but once you understand their platform its smooth sailing
Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!
This is a sh**t dropshipping platform, take more then a month for order fulfilment and most of the time reply you after 7 days or 15 days that the product is out of stock. getting lot of bad reviews on my store because of them.
We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.
Their customer service is awesome and Danielle is very good, She answered all my questions accurately
This service sucks. They don't answer your request deliberately and try to missled you. Processing times are so bad. Customer service is the worst. They don't want to make a refund. Their interface is soooo ugly. They claim false shipping times. If i can give them minus 5, i would.
Perfect service and very helpful employees! Doesn‘t matter what problem, they help you very fast and you really feel that they want to help you!
CJ dropshipping is a pretty and usefull platform for dropshipping. My agent Mango Fu is very helpful and responsive and goes the extra mile to solve all my issue.
Thank you for your feedback! Your approval is our motivation.
Very Good App for Dropshipping and Quick Customer Care Service Specially Estella Wu doing Great Job.
i work with CJ since few months now and it's a good service and also i have my personal agent that always help me
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Staff at CJ are fantastic Lindsay Lin was very helpful and efficient when dealing with my query.Problem solved effectively and professionally.Very happy with the service.
My first 5 orders were a nightmare with CJ. They don't know the suppliers stock until after your customer orders the product. My store's very first order was out of stock and I had to refund the money. Second order was out of stock and luckily the customer accepted an alternative which thankfully was in stock. 3rd order was fine. 4th order was a cat pin and CJ sent me a pic saying the colors look nothing like the photo. 5th was in stock thankfully. Every out of stock order CJ suggested something that looked nothing like what they ordered. I deleted every CJ product from my store and I'm just going to use another reliable app I use for my other store that has never let me down. Having CJ products gives me anxiety because I keep losing money because of them. Good riddance.
We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.