CJdropshipping: Much Faster , 7 487 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
Editado a 28 de setembro de 2021

Good products but suck ass service. This guy (Christian) told me since it was 12 a.m. in China he couldn't help me until LATER and that HIS WORD was the last word... in other words screw you!!! I will limit my dealings with this company as much as possible and would not advise ANYONE to deal with them until service like these are rectified!! I also have a screenshot of the entire convo. I'm also saving this screenshot incase CJ deletes it, and i will return to repost the same exact message EVERYDAY!!!

The Styky Shack
Estados Unidos
9 months usando a aplicação
Questão respondida por CJDropshipping 29 de setembro de 2021

Hi styky, thanks for your feedback. As we learned, there is a problem regarding your invalid orders, and our team is helping to solve it and get back to you. When you have any problems, please do not hesitate to submit a ticket, send an email to support@cjdropshipping.com or contact our online support. We'd love to help you grow your business and thanks for your patience.

1 de maio de 2020

I still didn't get the instructions to unlist a product so I could add it back with my price. I had to delete a product from my store because my wasn't added and cj won't let me re add the product.

Top Notch 2K
Estados Unidos
7 months usando a aplicação
Questão respondida por CJDropshipping 3 de maio de 2020

Sincere sorry for your bad experience. You can "disconnect" the product on CJ. Then, connect it to your store again. Hope it works.
Besides, we don't recommend "unlist" products in your store. Because we will lose the connection between CJ and your store. You can "edit" it to change a price or something else.
If you have any questions, please feel free to contact your agent or us by Email. support@cjdropshipping.com We will try our best to solve your problems ASAP.
Best wishes!

Editado a 18 de abril de 2021

CJDropshipping is far superior to any of the other dropshipping companies I have dealt with! Not only do they have 24/7 support just a click away, but they also get orders shipped to the USA in about 7-10 days. That is unheard of without an agent. If your nitch isn't on CJ submit a sourcing request and see if they can find it. It is well worth your time! UPDATE:
While I still believe my previous review to be mostly true, I have run into a situation in which I no longer have CJ Dropshipping installed in my store. What happened is one of my customers was sent the wrong product. The customer sent me an email with the picture of the item, which is different from the product ordered, I sent the photo to CJ to request a refund for the wrong product. I thought it would be no big deal, but I was wrong. Instead of covering their mistake and issuing the refund, they accused me of photoshopping the item to look incorrect. My store is still in its infancy and while I don't have a lot of orders at this time, I do not wish nor have time to deal with this in the future when my store starts doing more volume.

Questing Nerds
Estados Unidos
6 months usando a aplicação
Questão respondida por CJDropshipping 19 de março de 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

20 de maio de 2021

getting worse day by day, gave it a chance couldnt handle 30 order with shipping time, had order 10-11 days not shipped, made me lose money all together

My private general store
Estados Unidos
4 months usando a aplicação
23 de abril de 2021

Products sync straight into active on my store before I can edit even the price. I order some products and they were so cheap quality, even Walmart has better clothing that what arrived. I ordered a suit with the words love on the sleeves and pants and was shocked at the quality, I can not even explain what fabric it is. I ordered a jumpsuit printed with flowers : it has an open from the knees to the feet and tight up at the bottom, it was not finished, the sewing was sort of exposed zigzag and fabric terribly cheap. The jeans jumpsuit that looked ok but so tight on the foot hole, never got my feet through (I am size 5-1/2 and skinny type) - they sent a swimming suit instead of a dress. When I called for complain, the guy said I should by more expensive items because the quality be better.
Ok, I get that, but I can not buy one of each item for a store to test quality and still wait 30 DAYS FOR DELIVERY. I am not sure what people are so happy with this. Also, it came in a plastic bag so tight , they don’t even bother to make a plastic with bubbles in case it get wet or ripped on logistics. I am very concerned to put out my name and have this company mess it up. Yes they answer question, it’s good customer service, the product on the other hand, not so good.

Kind League
Estados Unidos
2 months usando a aplicação
Questão respondida por CJDropshipping 24 de abril de 2021

Thank you for your feedback! Your approval is our motivation.

6 de março de 2021

The interface looks good, but they have too many bugs with manage inventory with Shopify. I spoke more than once with the support and explained that the inventory management is incorrect, for example, there is a product (SKU-CJJJCWGY03637) that managed by CJ in my Shopify store and it shows that the quantity is 9000, and on the CJ website it shows that there is 0 quantity that’s mean the CJ management inventory can let me sell a product that they don’t have !! I can’t rely on this service. They have big potential but I can’t trust them, and I spent too much time speaking with the support team without any fix.

Barak's Puppy
Israel
About 2 months usando a aplicação
Questão respondida por CJDropshipping 7 de março de 2021

Hi there, I just checked the product of SKU CJJJCWGY03637, inventory in Britain and US warehouse show 84 and 53, if you are having problems in syncing inventory on your shopify store, please find:
https://cjdropshipping.com/article-details/1347458099891539968
https://cjdropshipping.com/article-details/1347456552080117760
CJ customer support never ingnores any email sent to us to inquire, maybe your email has filtered our replies to your spam box.

Editado a 23 de junho de 2021

My agent is really helpful. However, the way CjDropshipping notified the change of shipping price is awful. They asked me to pay an extra of 39USD for my parcel, which leaves me no profit at this point. Got no option but to cancel the order. Very frustrating.

Dazzy Toys
Austrália
About 2 months usando a aplicação
Questão respondida por CJDropshipping 20 de maio de 2021

Thank you for your feedback! Your approval is our motivation.

4 de dezembro de 2021

The wierd thing is that most of the comments are thanks to the customer service representatives with names, this is suspicious , really Haha

Doggy Wuffy
Arábia Saudita
6 days usando a aplicação
14 de dezembro de 2020

The app makes it difficult to do good business because the freight is very expensive. Overall it is well organized, but expensive compared to others, perhaps worth more to those who work with dollar or euro.

MulherChique.com
Brasil
About 14 hours usando a aplicação
Questão respondida por CJDropshipping 14 de dezembro de 2020

Hi, sorry for your bad experience. If you have any problems with us, you're welcome to contact our support by email or online chat. Email: support@cjdropshipping.com Chatroom: https://chat.cjdropshipping.com/#/chat/openChat Hope it helps.