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This app is effective. The people are friendly and very responsive. You don't have to deal with individual sellers; you only communicate with CJD. They work 24/7. So, no matter the time difference, you would find someone to respond to your question or request.
I'd like to thank Enid Dong, a customer service agent, who provided excellent support yesterday and solved a problem within minutes, which would have taken hours if left to normal processes.
Highly recommended!
I would like to express my gratitude for the excellent service provided by CJDropshipping and the consultation I received from Billy Shi.
CJDropshipping has been a valuable partner for my business, offering a wide range of products and services to support my dropshipping needs. Their platform is user-friendly, and the integration with suppliers and fulfillment services has streamlined my operations significantly.
A special thank you goes to Billy Shi for the outstanding consultation. Billy was extremely helpful, professional, and knowledgeable. He patiently addressed all my questions and provided clear, actionable advice that helped me understand how to leverage CJDropshipping’s services effectively for my business. His support made the entire process much smoother, and I feel much more confident moving forward with my plans.
Thank you once again for the excellent support!
isabella is very good to work with. I had an issue regarding shipping and wanted to avoid a specific courier. Bellica listened to my concern and allowed me to select which couriers to use for my business. On top of that, when bringing up queries she was there to answer them most times of the day, and she always responds and follows up with my questions going out of her way to keep me updated!
Bellica is very good to work with. I had an issue regarding shipping and wanted to avoid a specific courier. Bellica listened to my concern and allowed me to select which couriers to use for my business. On top of that, when bringing up queries she was there to answer them most times of the day, and she always responds and follows up with my questions going out of her way to keep me updated!
ive been using CJ Dropshipping for a while now, and I must say, they have completely exceeded my expectations. Their platform is user-friendly, their shipping is fast, and they offer a wide range of high-quality products perfect for dropshipping.
But what truly makes my experience outstanding is my dedicated agent, Aron Lee. He is simply amazing! Aron is always available to help, whether it’s sourcing products, handling order issues, or resolving any challenges that come up. His responsiveness and professionalism make a huge difference in my business. No matter the problem, Aron finds a solution—quickly and efficiently.
If you're looking for a reliable dropshipping supplier with top-notch customer support, CJ Dropshipping is the way to go. And if you get the chance to work with Aron Lee, consider yourself lucky! He truly goes above and beyond to ensure success.
Highly recommended!
This platform is a complete solution for your dropshipping / fulfillment with a decent level of automation. They have great product selection at profitable prices.
On the customer support side, Rebecca and Eileen has been really helpful. They are always very responsive whether I have a stock question or any issue related to order fulfillment.
We've been using CJ for a while now, and the experience has been fantastic. The platform is user-friendly, the fulfillment process is efficient, and the product sourcing options are excellent.
A special shoutout to John, our dedicated agent, who has been incredibly responsive and helpful throughout our journey. His professionalism, quick problem-solving, and commitment to ensuring smooth operations have made a huge difference in our business. Whether it's sourcing new products, handling orders, or resolving any issues, John always goes above and beyond to provide top-notch support.
If you're looking for a reliable fulfillment partner with excellent customer service, CJ is definitely the way to go. Highly recommend!
I had some problems connecting a package and in no time i got the help i needed and my order was fixed! As a business owner it is very important that all the orders all completed perfectly and fast. Ruth was not only very effective but was able to help me in no time! I really appreciate it, thank you again.
I’ve been working with Aron Lee from CJdropshipping, and he has been an incredible agent! He has helped me a lot with sourcing products, resolving issues, and ensuring smooth operations for my dropshipping business. Aron is always quick to respond and gets the work done efficiently. His professionalism and dedication make the entire process seamless. Highly recommend his support to anyone in the dropshipping space!
I had an amazing experience with CJ Dropshipping’s customer support, all thanks to Anisa! She was incredibly helpful, professional, and patient throughout the entire process. I had some issues with my order, and she quickly provided clear solutions while keeping me updated every step of the way.