Recensioni (62)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 94% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
7 ottobre 2022

I have been using Xconnector app on two stores for two years. Shortly I managed to set it up in cooperation with support who was helpful and responsive. All went smoothly until I encountered issues which appeared after OSx update which has been preventing me from using the app on my Mac. After passing the issue to Xconnector, all of a sudden customer service stopped responding and actually has never got back to me (to date it is 1.5 months) with any feedback even after sending a few reminders.

Lavly.cz
Cechia
Quasi 2 anni di utilizzo dell’app
3 marzo 2023

Excelent !!! O aplicatie foarte folositoare pentru orice magazin online!
Customer suport excelent mereu rezolva orice problema intampini in cel mai scurt timp!

InCarouri.ro
Romania
23 giorni di utilizzo dell’app
26 aprile 2020

The best app on shopify for label creations. easy to use, multiple useful features, extremely good support and they listen to customers.

Would recommend to anybody looking to create shipping labels in shopify.

Mingolo.it
Slovenia
17 giorni di utilizzo dell’app
27 giugno 2023

Suport fantastic!! Am primit ajutor si in cazuri specifice domeniului de activitate! Recomand cu incredere! Integrarile functioneaza fara probleme.

Kondi
Romania
12 giorni di utilizzo dell’app
7 febbraio 2023

The worst support ever. Even if my credentials are valid and copied and pasted from the email they don't work. Also, the exact same data worked on the billing service website, but not inside xConnector. After I openend the support chat and telling to the "tech guy" that I have an error, he/she replied to me after 1 hour, telling me that the credentials are not valid...

ClothesDD
Romania
9 mesi di utilizzo dell’app
InfoQuest ha risposto 27 febbraio 2023

Thank you for your review. Please contact our support again after you fix the access credentials for your invoicing solution.

14 novembre 2023

The app is great and has 5-star Customer Service. Cristina was fabulous! Thank you!

Laneria.ro
Romania
6 giorni di utilizzo dell’app
30 marzo 2019

EN: Awesome app! - Easy to use - Fast and great support - Friendly Interface

RO: Aplicatia este minunata! - Usor de folosit - Suport rapid si avantajos - Interfata prietenoasa

CameraBebelusului
Romania
6 giorni di utilizzo dell’app
27 agosto 2020

We are using the app on 2 shopify stores and workes perfect. Lots of settings and option.

We even had a special situation, we were having orders with both physical and digital goods and the app knows for which ones to adjust the inventory in SmartBill and for which ones to bill as services.

The app is very well built and the support is very responsive and helpful. I'm glad it exists.

Mémoires
Romania
2 giorni di utilizzo dell’app
7 gennaio 2021

Downloaded the app. Tried to link it to our GLS Ireland account. was requested by xConnector to "Please call the GLS support and activate your API access before starting to generate shipping labels". I did this only to get the reply that the app is NOT compatable with GLS Ireland....

jackandjade
Irlanda
27 giorni di utilizzo dell’app
InfoQuest ha risposto 10 gennaio 2021

Our application has support for GLS Ireland, and you have a configuration issue. Let's get in contact, and we can help!

9 febbraio 2023

Excelent app, excelent support.
They answered me all the questions and guided me to all the necessary steps.
Great work!

Military Shop
Romania
Circa 19 ore di utilizzo dell’app