Infinite Product Options

So I am giving it 1 star because it cost me some big money on a customer. Some time ago I reached out to the support team to explain that when a customer checks out they are allowed to remove items associated to the options and leave the options behind.

I had a customer customize a product with a name, they removed the product with the cost but left the customization part which had an additional ...

I cannot for the life of me get this app to work. When I install it, I get a blank page. I've tried multiple browsers. I want to pay for this but I there is no point.

• DO NOT INSTALL •

I spent 2 days writing all the complicated conditions for this app. Shouldn't have bothered. What they don't tell you before you do all this work is this;

When a user selects the amount of your product he wants, let's say 4, then he selects an option specified in this apps conditions, it automatically adds 4 of those also. So if a user buys 4 of the main product he has to buy ...

The support staff was rude and unhelpful to my staff. Very disappointing and also impossible for us to use the app the way it is intended due to the lack of support.

I'm trying to set up radio button variants for my listings, and the app is inconsistent with which products it will add the variants to. Example: I add the tag "honey bee necklace"in your app (which covers several of my bee necklaces that have that tag in the listing), however not all of those listings will have the radio buttons. I have to then go back into my listings and add Shopify's variants ...

Not very user friendly. I'm trying to follow the how-to video andit doesn't match the actual APP screen.

All the fields have suddenly disappeared. Please support and inform us.
Customers don't complete their order without this custom fields. That crash cost me lots of money!

The problem I find with this application is that you can not identify each Variant with SKU number and Barcode to keep better inventory. This would affect when the website is used as a POS in physical stores in the future.

Even I do not solve this problem and I had to create multiple products from the same handle.

bad customer service. they dont even check before deploying css on the website. the option is going out of the screen. What a bad service and bad app. Ridiculous and frustrating.

Bad Customer Service...

I have emailed three times npw across what is almost a 24 hour period and no one has come back to me, they clearly do not want me to use their app