Infinite Product Options

I installed and set this up and sales have already increased. It's been maybe a month? Plus I've only done the work to use it on about 25% of the products so far. Setting it up is easy, they have guides on how to do that that are actually simple to follow! The staff that answered my questions were all great and they got back to me quickly with RELEVANT information the very first time.

Some of the best customer service I have ever had. The app is brilliant, but the people behind it are even better! Thank You Emily you have been amazing today :-)

At first glance it's perfect, but in execution this app has two serious flaws.

First, there's no built-in way to bulk export the order data gathered with Infinite Options. So unless you're painstakingly filling orders one at a time, fulfillment requires a second app.

Second, at any time, the customer can remove a paid add-on from their cart, but the parent product will still display as ordered with the add-on. When it is that easy for customers to order products they haven't paid for, then I can't take this as a functioning app for selling things.

There are "workarounds" for this second issue listed in support articles, but they do not work.

Infinite Options app and Support team is GREAT.

Great app with a ton of options to customize products and helpful support if you need it.

Highly recommend Infinite Options.
Just what I needed, an easy to install product options app, with well thought out features, excellent support and customer service.
I give them 5 stars!

Really impressed with the level of support given while I was testing this app. They set it up on a dummy theme so that I could set up my option sets and make sure everything worked before going live. Questions were answered promptly and nothing was too much bother.
The app works great, just what I wanted!

Overalls works okay. It would be easier if it would be possible to apply option sets to Shopify Collections, instead of manually entering every handle or adding new tags to products. Additionally, sometimes it pulls through multiple charges or no charges - it rarely pulls in just one charge (the appropriate amount).

Daniel from support was AMAZING!! I had a few questions about changing the look and adding some options. He was really knowledgeable and very helpful!

Doesn't work out of the box. Prices don't update when an option is selected. If you want to use an option with a price, you have to connect to an item and you can only use that item's price (no custom price / discount for it being an add-on). Even then, the price doesn't actually change - on the listing, the cart, or anywhere else once you've done so. You also can't hide the "option" item by unpublishing it or it won't work correctly. So you end up cluttering your cart with items that aren't relevant to customers and priced incorrectly as stand-alone items. It is laggy - front end and back end. Support is only available sometimes. Anything beyond the most basic functionality you must code through their API or pay someone else to code. I'm not sure what we're paying for.