Infinite Options , 3,914 則評價
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Some of the best customer service I have ever had. The app is brilliant, but the people behind it are even better! Thank You Emily you have been amazing today :-)
Emily was a HUGE help in getting the app installed and working correctly! Such an amazing job, which I would have contacted before spending the time trying to get it just right!
Been a huge help having infinite options in my store. Customer service is great and handles any questions or concerns quickly!
This is a fabulous app - perfect if you are looking to add multiple variables / types to your website. I recently upgraded to shopify 2.0 and had a little issue with one of my options - I contacted support and Emily fixed it very quickly. Thanks so much :)
At first glance it's perfect, but in execution this app has two serious flaws.
First, there's no built-in way to bulk export the order data gathered with Infinite Options. So unless you're painstakingly filling orders one at a time, fulfillment requires a second app.
Second, at any time, the customer can remove a paid add-on from their cart, but the parent product will still display as ordered with the add-on. When it is that easy for customers to order products they haven't paid for, then I can't take this as a functioning app for selling things.
There are "workarounds" for this second issue listed in support articles, but they do not work.
Great app with a ton of options to customize products and helpful support if you need it.
Really impressed with the level of support given while I was testing this app. They set it up on a dummy theme so that I could set up my option sets and make sure everything worked before going live. Questions were answered promptly and nothing was too much bother.
The app works great, just what I wanted!
Highly recommend Infinite Options.
Just what I needed, an easy to install product options app, with well thought out features, excellent support and customer service.
I give them 5 stars!
I have enjoyed this app. It accomplishes what I wanted done in my store. It, in my opinion, is not the easiest app to navigate, but thankfully, the staff is amazing. Each time I came back with another question, they walked me through it and corrected my errors.
I am so glad I downloaded this app. Shopify is not the best when it comes to receiving assistance or additional product options they do not offer. I have ran into this often and every time it has been solved quickly. I have worked with Emily F multiple times and she is so efficient and provides excellent customer service. Thank you for everything. My store would be a mess without infinite options.