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So far very good. It's priced better compared to other similar apps and the support helped fix and explain anything needed. My shop uses this app for custom square footage products and also custom product with add-ons.
Thank you for the positive feedback! We're thrilled to hear that the pricing and support have met your expectations. It’s great to know our app is helping with your custom square footage products and add-ons. If you ever need further assistance or have questions, feel free to reach out – we’re here to support your shop’s success!
The team behind Custom Price Calculator are quick to reply, extremely helpful and always go above and beyond to help you with any problems or improvements that you are after. This app is extremely customizable and creates the perfect user experience when selecting from many variants.
The data lookup has been a standout for me as a unique feature that makes custom dimension pricing effortless.
I highly reccommend this app.
Thank you so much for your kind words! We're thrilled to hear that you find Custom Price Calculator helpful and that our team has met your expectations. We're especially glad you appreciate the data lookup feature. Your recommendation means a lot to us! If you have any further suggestions or need assistance, feel free to reach out.
The first time I contacted support, I was helped very well quick and clear responses. However, after switching to a new theme, my calculator stopped working. Since then, I haven’t received any support at all, which is really disappointing.
Thank you for your kind words! We're thrilled to hear that our customer service team was able to provide you with excellent support. Your recommendation means a lot to us!
The app and support service has been amazing. Namely Kristina, who has been most helpful and patient with helping us out with our formula. I would highly recommend this app for its functionality and broad feature set.
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with our app and support service. Kristina is indeed fantastic, and we’re glad she could assist you with your formula. We appreciate your recommendation and are grateful for your feedback on our app’s functionality and features. If you need any further assistance, please don’t hesitate to reach out!
Highly customizable and user-friendly Shopify app with outstanding support from Kristina. Perfect for creating a seamless experience with multiple variants—a must-have for serious sellers!
Thank you for the fantastic feedback! We're thrilled to hear you're loving the app and finding it so useful for managing multiple variants. Kristina and the team are always here to ensure you have the best experience. Here's to your continued success! 🚀✨
The support is excellent. Any issues are dealt with quickly and the calculators are up and running in no time, no waiting 24hours for a response! Would highly recommend.
Thank you for your kind words! We're thrilled to hear that you're happy with our support and response time. Ensuring your calculators are always running smoothly is our priority. Your recommendation means a lot to us!
Really helpful, the video was a really good idea!
Thank you so much! I’m glad you found it helpful—happy to hear the video made a difference!
My formula was complicated, and I wasn't sure how to handle it. The entire team pitched in to help me so my calculator looked and operated exactly the way I need it to. Customer service is excellent!!
Thank you so much for your kind words! We're thrilled to hear that our team was able to help you with your complex formula and ensure your calculator works just the way you need it. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!
Many important features are not supported. For example, here's a list of features we have discovered are not working correctly/as expected.
- one-time fees (like expedited fee). If you want to add a one-time fee to a product with a quantity of 3, it'll add 3x that one-time fee without a reasonable workaround.
- It doesn't work on a product that is featured directly on the home page. The product must be reached through the catalog/product page for the feature to work (otherwise when adding to cart the value is 0).
- doesn't have a support for customizing emails so the user gets email based on their selections.
- doesn't have a way to calculate item weight based on selections.
- if you have any numbers or special characters in the name of a drop-down, it will break the price calculation formula.
the feature works well if you have a very basic use case but if you have a complex product and features, it is still quite lacking.
Great app, easy to use and great customer service!
Thank you for your kind words! We're thrilled to hear you enjoy the app and had a great experience with our customer service. Your support means the world to us! 😊