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In base alla valutazione
Outstanding support and a great little app!
It's wonderful to hear that you've had such a positive experience! Outstanding support paired with a great app can really make all the difference. Thanks for sharing your feedback—it's sure to be helpful for others looking for reliable solutions.
Excellent support
The app has a good base and would be a good too for many businesses.
But the fact that it cannot work with Base Shopify Variants takes away the value of this app for our situation. We sell items that have Standard and Custom sizes, but this app cannot do custom pricing at the variant level so it's a no for us.
Customer Service was great though, so still dropping a 5 star review.
Extend the functionality to allow assignment at the Variant/SKU level and you would have a fabulous product that would certainly have a much larger appeal and market.
BEST CUSTOMER SERVICE
Although we initially encountered some challenges setting up the app, the support team provided excellent assistance. Overall, we found the app to be beautiful and functional.
Thank you for sharing your experience! It's great to hear that despite some initial setup challenges, the support team was able to provide excellent assistance. It sounds like their support made a significant difference in your overall experience with the app. Plus, finding it both beautiful and functional is definitely a bonus. Your feedback will be helpful for others considering the app.
Amazing support team that really helps you with customizations and other questions. The app works well and offers many features
Thank you for your kind words! We're delighted to hear that our support team was able to assist you with customizations and answer your questions effectively. We strive to provide top-notch service to ensure our customers can make the most out of our app's features. It's fantastic to know that the app is working well for you and offers the functionality you need. If you ever have any more questions or need further assistance, please feel free to reach out to us. We're here to help!
Let me first say that customer service is TOP NOTCH. They are highly responsive and extremely helpful. I turned to this app, after having a dissatisfying experience with a similar, more expensive app, that blocked my product listings from utilizing other installed apps that were essential to my sales. This app works much better for my needs, and I have no plans of going back :) Learn from my mistakes. Start here first. They won't disappoint.
Have been using this app for a long while. The experience is very nice. Only had one issue until recent, but the customer service supported very quick and solved the problem. Will kept using it.
We're thrilled to hear that you've been enjoying using our app for a long time and that your overall experience has been very positive. It's great to know that our customer service team was able to address your recent issue promptly and effectively, ensuring that you can continue to use the app smoothly. Your continued support means a lot to us, and we're committed to providing you with excellent service and ongoing improvements. If you ever have any more questions or encounter any further issues, please don't hesitate to reach out. We're here to help and look forward to continuing to serve you!
I have been spending too much time fixing customer artwork and I needed a way to start charging for that time. We are a small business, and I did not have time to try and figure out how to make the calculator figure in an art fee. I asked for help and Kristina followed up with a call and was quickly able to configure the calculator to do exactly what I needed it to do. I can't express how much this will help on our bottom line. I'm so glad now that we aren't giving our services away! Thank you so much!!
Thank you for sharing your experience! It's fantastic to hear that Kristina was able to assist you promptly and effectively in configuring the calculator to include an art fee. It's understandable that as a small business, managing time and resources efficiently is crucial, and being able to appropriately charge for your valuable services will undoubtedly make a significant difference to your bottom line. It's always a pleasure for us to help businesses like yours thrive. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our services!
Customer service is amazing!! Very helpful in finding, installation and helping with all requirements. Very quick to response!!