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The functions of the APP are very powerful, and its loading speed is very smooth. Applause to the customer service staff who solve the problem quickly and seriously.
Great app and support. Asked for support and they helped within a few hours to solve the problem. Clear recommendation!
The calculator app's embedded function falls short of expectations. It lacks integration with other apps and cannot be translated, hindering user experience. Technical support's response to the issue was unsatisfactory, advising to use Google Translator on Google Chrome instead. Overall, a frustrating experience, and I rate it 1 out of 5 stars.
We deeply regret that our embedded calculator app did not meet your expectations and fell short in terms of integration with other apps and translation capabilities. We understand how crucial these features are for a smooth user experience. Your frustration is entirely valid.
We apologize for the unsatisfactory response you received from our technical support team. Their suggestion to use Google Translator on Google Chrome is not a proper solution and doesn't address the core issues you're facing.
Your feedback is essential to us, and we're committed to improving our app and support services. We apologize for the inconvenience you've encountered and appreciate your honest assessment. We are actively working to address these concerns and ensure a better experience for all users. If there's anything specific you'd like to share or discuss further, please don't hesitate to reach out.
It was great to start with then I found I needed some help/support so went there help page to contact them but there is no email address on the help page, no way of logging a support ticket without an account, no way of creating an account to log a ticket. I then found an email address then made contact, the speed of the response, help and very honest and polite feedback was a very impressive response from the company.
What fantastic service, I have been battling with installing a simple roll calculator for weeks, I jumped on to custom price calculator and Kristina helped me in no time, she never gave up. So happy I found you guys.
Thank you for sharing your positive experience with us! We're thrilled to hear that Kristina was able to provide you with excellent assistance and help you with the roll calculator installation. Our team is dedicated to going above and beyond to ensure our users' satisfaction, and it's great to know that we could make a difference for you. If you have any more questions or need further support, please don't hesitate to reach out. We're here to help and glad to have you as part of our community!
Awesome app, modern interface, fast support. Very happy with this app yet I'm looking forward for further development since it doesn't quite sync with shopifys product variants yet.
Thank you for the positive feedback on our app! We're glad to hear that you're satisfied with its modern interface and fast support. We appreciate your feedback on the syncing issue with Shopify's product variants and we will definitely take note of it for future development. Please don't hesitate to reach out to us if you have any other suggestions or concerns.
Great support chat very helpful - helped with setup and basic issues. Versatile application - thank you
One of the most helpful apps I've found thus far. Helped me build a price calculator that gives my customers over 10 thousand variants, and saved me a lot of time, and effort.
The app did not display the calculator as desired. I admit that I was using it for general calculations display, and it is possible that my problems were user error. When I just about had it customized to display as desired, it no longer displayed the calculators at all. Deleting and making new calculators did not fix it. Deleting and creating new products did not fix it. Uninstalling and reinstalling did not change anything.
The user interface is more than adequate. It is not polished. It was fairly easy to create calculators once I understood the mechanics.
It is more customizable than the other options, which is why I tried it.
I can't rate it higher because it did not do the thing I installed it to do. Ultimately I sought a custom solution.
Thank you for your feedback. Our team has been reaching out to you to set up a call work through your use case and see how we can help. Also, please feel free to email us at: support@custompricecalculator.com
Teribble, the app stops working I saved and refreshed because the app stoped and my calculator disapered
Hello, we have been trying to contact you to understand your issue and work through it together. Could you please email us at support@custompricecalculator.com ?
Thank you!