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Good app overall. Stil, there are some things to be fixed or improved. Very good customer support, hands on. Waiting time is not that great, but the end result is usually positive. I do recommend the app!
John
It's great to hear that you've had a positive experience with the app overall! It sounds like you've found it to be helpful, with responsive customer support being a standout feature. While there may be some areas for improvement, such as waiting times, it's encouraging that the end result is usually positive. Thanks for sharing your recommendation—I'm sure others will find it helpful when considering the app for their needs!
Amazing service by Kristina, who helped us customize the app. That being said, it is mostly ready to use out of the box, so don't worry. Among all similar apps, this one has been the easiest to understand. The logic of this type of app can be very tricky to grasp. What makes the app stand out is that it comes with examples that you can just use and duplicate. Also, the UI using drag and drop is super user-friendly, and the preview button lets you try on the go. Whether you want to keep it basic or get more advanced, it's easy and fast to implement once you know what you want to achieve. Slowly, we're adding more options such as photo uploads, which are also integrated into the app, a great perk, honestly. Highly recommend; trust us, we've done the job of comparing all available options on the app store ;)
Thank you for the fantastic feedback! We're thrilled you found Kristina's service exceptional and our app easy to use. Your appreciation for the user-friendly interface and new features like photo uploads means a lot to us. We're here to support you and look forward to serving you again soon!
Amazing customer service! Kristina was able to help me figure out my complex formula that no other App was able to do! This customer service alone is worth the monthly price!
Let me first say that customer service is TOP NOTCH. They are highly responsive and extremely helpful. I turned to this app, after having a dissatisfying experience with a similar, more expensive app, that blocked my product listings from utilizing other installed apps that were essential to my sales. This app works much better for my needs, and I have no plans of going back :) Learn from my mistakes. Start here first. They won't disappoint.
Great support, booked 30 min consult-meeting for free. Nice personal help, which solved my specific problem.
That's fantastic to hear! It sounds like you had a very positive experience with the app's support team. Booking a free 30-minute consult-meeting and receiving personalized assistance that addressed your specific problem is invaluable. It's wonderful to hear that they were able to provide such helpful and attentive support. Thank you for sharing your positive experience!
I have been spending too much time fixing customer artwork and I needed a way to start charging for that time. We are a small business, and I did not have time to try and figure out how to make the calculator figure in an art fee. I asked for help and Kristina followed up with a call and was quickly able to configure the calculator to do exactly what I needed it to do. I can't express how much this will help on our bottom line. I'm so glad now that we aren't giving our services away! Thank you so much!!
Thank you for sharing your experience! It's fantastic to hear that Kristina was able to assist you promptly and effectively in configuring the calculator to include an art fee. It's understandable that as a small business, managing time and resources efficiently is crucial, and being able to appropriately charge for your valuable services will undoubtedly make a significant difference to your bottom line. It's always a pleasure for us to help businesses like yours thrive. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our services!
Amazing support team that really helps you with customizations and other questions. The app works well and offers many features
Thank you for your kind words! We're delighted to hear that our support team was able to assist you with customizations and answer your questions effectively. We strive to provide top-notch service to ensure our customers can make the most out of our app's features. It's fantastic to know that the app is working well for you and offers the functionality you need. If you ever have any more questions or need further assistance, please feel free to reach out to us. We're here to help!
Have been using this app for a long while. The experience is very nice. Only had one issue until recent, but the customer service supported very quick and solved the problem. Will kept using it.
We're thrilled to hear that you've been enjoying using our app for a long time and that your overall experience has been very positive. It's great to know that our customer service team was able to address your recent issue promptly and effectively, ensuring that you can continue to use the app smoothly. Your continued support means a lot to us, and we're committed to providing you with excellent service and ongoing improvements. If you ever have any more questions or encounter any further issues, please don't hesitate to reach out. We're here to help and look forward to continuing to serve you!
great app, they always help when you need it
Although we initially encountered some challenges setting up the app, the support team provided excellent assistance. Overall, we found the app to be beautiful and functional.
Thank you for sharing your experience! It's great to hear that despite some initial setup challenges, the support team was able to provide excellent assistance. It sounds like their support made a significant difference in your overall experience with the app. Plus, finding it both beautiful and functional is definitely a bonus. Your feedback will be helpful for others considering the app.