Custom Price Calculator

Amazing app, I love that my potential customers can see exactly how much their job will cost. The support is amazing as well Deanna went above and beyond to help me get this set up! The reply times were within minutes. Honestly the best app I've purchased on Shopify. Refreshing to have such a great experience with customer support!

I was finding it increasingly difficult to find a calculator to calculate square metres to enable me to sell my products on my website. I came across Custom Price Calculator and never looked back! My dealings were with Kristina, who is absolutely amazing! I would highly recommend her for all your projects and hope you all get the pleasure of working with her. The calculators have been a godsend and cannot wait to turn my website live to see how well they work in practice.

Super customer support! Always at your service for any problem. We use a rather complicated formula to calculate our product prices and yet we are helped directly with small problems. Customer support is eager to solve any problem and is also happy to take their time until it is resolved. Really recommended!

Sahil was a lifesaver and definitely help me implement what i thought was impossible for my store. the app offers more than they market i would say if you dont see what you want to achieve try scheduling a call because that helped me a lot and with sahil we spent an hour figuring my needs and coming out with a calculator that caters to my need. i would definitely recommed. great customer service and responded on a timely matter. i would say vote Sahil for president because he help tremendously and was so patient. thank you

In theory this app is really nice and exactly what we need to sell our more complex products. BUT .. there are limitations and massive problems with our checkout caused by the app.

What did we do? We want to sell wooden products made to measure via our new shop and after some research we found this app and on paper the match is perfect. After implementing it we came across some issues and I want to explain two of them in more detail:

1. Pictures - the app doesn't allow or better only allows to assign one specific picture per variant which is showing up after clicking. Our problem - we need several pictures to explain more about the complex products. But since we can only assign one per variant AND the regular shopify product pictures from the product itself are not compatible with the app, we are really limited.

We literally exchanged like dozens of emails over a course of months related to this topic. After a video meeting they offered to customize it for us but in the end that was not possible.

My biggest complain here - why not be honest straight ahead and don't communicate like it's no big deal. We literally wasted a lot of ressources on this matter by communicating, creating pictures and so on.

2. Checkout - SUPER ANNOYING
After finishing everything up and checking the whole shop in detail we came across some weird behavior in the checkout of our shop. In some browsers and with a certain behavior there are different problems. For example products are priced for free or with 0 - in short not ready to go live at all... After some digging we could say for sure that it was due to the app causing some conflict with our theme (which was created by a shopify expert from the shopify expert area).

The support of the app was fast in response as always BUT this is going on for a few weeks now. The support of the app confirmed that it was the app and told us SEVERAL times now they fixed the problem. We then check it and see the same problems over and over again - and now we are starting to wonder: what are you fixing and are you actually checking what you are doing?

In summary - we still couldn't start our shop which we invested heavily in.

I don't like to write bad reviews but my hope here is that this matter will be resolved shortly and to inform others about potential problems, please be careful.