Shopacado ‑ Volume Discounts , 2 988 arvostelua

We had to quit this application after almost 5 months of using it. The application works fine indeed, when it is working! Unfortunately, we had 7 complains from clients that wanted to buy the offers generated through this app, but the discount has disappeared when the payment was made. And I mean only 7 that have complained, cannot know how many clients didn't complained.
It looks like the application is running on some server that dies unexpectedly from time to time, and when that break down coincide with the placing of the order, then the discount just disappears from the final price. Maybe it's not happening very often but enough to create even legal issues with clients.
The support replied that the technical team has to investigate, but each time the answer was the same: couldn't identify any problem on their side... it must been have a shopify issue. When this happend for the 7th time I've immediately tried to access the application and this is what I got: https://prnt.sc/a0pZePG3Rz3c - their server was down.
So in the end it was not a shopify issue. Sorry... it might been have a great application with a good server.

Very good app, usefull. First had a issue at the cart page but customer service was very fast to help and solve this

Great app and fantastic customer service! Definitely improved my average spending as customers are keen to buy in bulk and save.

Just started using the app today. I had some trouble creating the discount and the support team was very helpful

Great support, helped me with several incompatibility issues with my store's theme. Unfortunately it was not five stars because some points of the theme could not be changed according to our needs, somewhat limiting the visual effect of the app for our customers.

amazing service! Nivi really worked wonders, helped me with all the problems i had and made me feel welcome!

great app works well and fast to install. will def recommend to anyone who has a sliding scale price structure

Zarah has made a ton of changes and helped me with setting this up, she literally did everything for me so I greatly appreciate her help. Would recommend to anyone and will now use this app for all of my stores. Thanks guys.

Thanks for the support really helpfull. Pavi was amazing and super patient. highly recommended. The service super quick

The app is great but what I love most is the customer service. Quick to respond, polite and knowledgeable