Shopacado ‑ Volume Discounts

Review 3: Update additional downgrade: If I could give this tech team a -20 I would. In addition to the as low as price not working, we have asked them repeatedly to assist us as the app broke our dropdown cart and cart bubble count. So customers were adding things to the cart multiple times because nothing happened and the count stayed at zero until you opened the cart to see if anything was added. We found a great app that works with Shopify and doesn't break our cart or cart counter. I am sorry we waited so long for Shopacado to provide absolutely no help in solving what was most likely a simple code edit to a basic Shopify 2.0 theme.

Review 2: Have to downgrade my original review. We ran an "update" provided by SHOPACADO that was supposed to bring code up-to-date with Shopify 2.0 and it broke our discount calculations. The as low as" price and discount dollar amounts stopped refreshing when the variant options were updated. I have been waiting for weeks for this to be fixed and nothing. We had to take the information off of our product pages because the discount amounts shown are incorrect, so not getting the full use of this product.

Review 1: Five stars! We have been using this app for a year now and it has been working consistently well. Whenever we need support with settings or setup, their customer support is quick to respond and always very knowledgeable about the product and how to make it work for you. I would not hesitate to recommend this Shopify app and this company.

Wir nutzen diese App bereits 3 Jahre und sind sehr zufrieden. Auch der Kundenservice reagiert sehr schnell und Probleme werden optimal gelöst.

Feb 6, 2026 update
Support is not helping. We've been dealing with an issue more than one week now with zero progress.

The responds times are too slow, and the support isn't doing a thorough review of the issue. I'm just getting 'sorry' and being asked for the details I sent previously.

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Great product with clear instructions. Customer service is prompt and helpful

Part of the functionality not working on our dawn theme. contacted support on numerous occasions and was told the developer was looking into it. after about 12 days we decided to use another app.

The app used to be great. Earlier in 2024 some changes were made. Occasionally the app wont show the discounts. Support does not clearly explain how to fix, and their team does not fix what they broke, what was working just fine.

I will change this rating back to a five star, once they figure out what they had. I had previously wrote: fast, excellent customer service. have had the app for over a year. whenever i update my theme i contact support via chat and they reinstate my discounts showing on the cart page in just over a minute. very responsive. highly recommend it!

i have used this app for years but now the new upgrade is interferin with other coding on my site :( we have reached out to help multiple times regarding the issues but they just “forward to developers” then never follow up.

Support is pretty terrible. Had some issues with the upgrade and Nivi did very little to help and was clear that she didn't even pay attention to what I was saying in chat. Last problem I had was a simple border issue (wasn't showing up correctly) with the discount table and she said she was looking into it and then never heard back.

Update: So, after the upgrade, this app will no longer stack with other product discounts. I have items that cannot be discounted so I need to use product discount codes and not order discounts. It's a shame since this worked perfectly fine before the upgrade. Once again, Nivi was not very helpful and clearly didn't bother to really read what I said.

Eu sempre uso o app e me ajuda demais principalmente nas ações de desconto progressivo. Informações claras, e app super bem desenvolvido. Inclusive, todas as vezes que precisei do suporte me ajudaram rapidamente e resolveram meu problema. Super indico para quem quer dar um plus nas vendas e aumentar ticket médio.

One of the easiest apps to install and configure. I had everything set up and ready to go within a few minutes. I had a small issue customizing the display box but their devs responded to my messages within seconds and had it fixed within minutes. :)

Update: Pavi is awesome! She quickly helped us resolve an issue that we caused when updating our theme. She's a lifesaver!

This app is great because it is flexible enough without having to know code to customize for your specific purposes, and does exactly what I need it to. The support team and Syed specifically are really great and responsive. Helped me out of a major jam with my store with great service and knowledge.