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so far i love this app and when i had questions customer service was very quick to respond and helpful
This app was easy to setup and customer the customer service is quick and very helpful. It works as expected.
I'm having a terrible time. The app lost me two sales so far because the discount didn't apply. The support is active but sends a message once every 8 minutes.
Simply works as expected. Customer service was really amazing. Definetly recommended for wholesale pricing.
Good app but has limitations of not being able to combine offers on total order amount.Buyer experience is hampered.
We used this for a while with some success, however it then began giving 100% off discounts to our customers with no explanation. We urgently wrote in to Shopacado, and they immediately stated this was an issue with Shopify. After days of lost money, and investigation from Shopify, they determined it was indeed this Volume Discount app causing customers to receive 100% off. We went back to Shopacado whose reps only reluctantly accepted responsibility. They then disappeared from the chat for over 24 hours. When we finally reached them, they said "we're working on it". To make matters worse. even disabling the app left our script broken. Seems like it would have been a great thing had the developers cared, but our experience is that the risk by far outweighs the gains with this one.
Excellent app and customer service is top notch. Fast and friendly support! A credit to Shopify I highly recommend using their app.
Great and fast service! After 5 minutes my problem was solved :)
The service fast very friendly and they are talking english.
I used this app to just have the discounts automatically applied, I did not need a widget. They made it super simple, I also had an issue with the price that was showing in the create and their support team replied in less than 5 minutes and figured out the problem and solved it in less than 5 mins. Amazing experience.
Great app, awesome customer service. Highly recommended, easy to setup and use. Hopefully our AOV will increase while using this app.