Shopacado ‑ Volume Discounts , 2.995 recensioni

edit 12-12-2022: Giving 1 star and NOT RECOMMENDING this app. It broke our store. We are not able to give proper volume discounts. Support is lacking. On top of that they changed something so that discount codes don't work any more.

edit: 07-12-2022: After a good experience support is lacking. Waiting for 2 days to get help with input of prices. that means our customers don't get the right pricing in our webshop. This is not what a good app developer should do. We are a paying customer.

The app does what it should do, straight forward. Support is amazing and blazing fast. I would recommend anyone to use this app. 5 *****

UPDATE: It's even worse: if you have another product in the cart the discounts won't work anymore until each product gets some discount applied! It doesn't support the "Buy Now" button and will most probably kill your conversion rate! There is no information for that - after spending hours for a mistake on my side the support finally told me that the "Buy Now" button isn't supported yet. Seriously?! Besides that there is some delay when the discount gets applied in the cart. Also the preview of the discount table is buggy and doesn't update with all settings properly. I have no idea where this app is getting it's reviews from... I don't trust them with this personal experience!

"This Shopify app has the absolute worst support I've ever come across. I'm beyond frustrated with their lack of responsiveness. It's like talking to a brick wall – they never reply on time, and even when they do, it's as if they're selectively choosing which messages to ignore. I've been patient and waited for a response for the last 5 days, but it's been nothing but disappointment. I expected a certain level of customer service, especially when using a paid app, but this experience has been a total letdown. Save yourself the trouble and look elsewhere for an app with better support and timely assistance."

The team is quick and effective when they want to be.... this app has had many conflicts resulting in errors at checkout resulting in customers not receiving any kind of discount unbeknownst to us. Ive head to reach out 7+ times to inquire why customers were slipping through the cracks and weren't getting discounts automatically applied on their orders. On a side note Zarah was an amazing help and very kind. She was quick to find a solution and understood my questions and concerns immediately, however often their team is unresponsive during dire emergencies regarding store transactions and these issues. Im certain we've missed out on a couple thousand dollars due to this app issues at the same its definitely helped generate revenue. Although is best to find an alternative that is consistent and doesn't have so many limitations and bugs.

Have been using their app for a few months now, works just fine. But when it comes to their support, 'Pavi', it stinks, there is no help to get, I have changed the theme and it is obviously only those who can fix that the shopping cart writes the correct price, but there is no help and get when you saw writing to them, have been trying for several days now and my shopping cart is still showing incorrect prices, so it results in now that I switch away from this app and will not recommend it to others, they are fucking indifferent to their customers.

Bad experience. After you leave good review, there no customer service any more. They just want review to higher rank

V&D use to be good. The app breaks every so often maybe once a month and I have to get in touch with support to fix the app. THey will fix it then it breaks without us touching our website. Dont know why...

With 24 hours, my problem still not solve. It really bad customer service this time. And app just some functions

The app began reducing customers orders to $0 for no reason. When we contacted them, they denied it and blamed Shopify. After days of back and forth - including them ignoring emails from Shopify tech, they acknowledged it was them but refused to say anything further. It cost us a lot of money and many angry customers when we had to inform them the free cart was in fact caused by a glitch.

reduces Facebook Pixel checkout events by 50%!!! Imagine all your custom retargeting audiences just get screwed up. Please fix your shit